2 days ago
Chennai, IndiaMid Level / Senior
Responsibilities
- Design test strategies and plans for new Genesys Cloud Platform features, identifying quality risks before implementation.
- Build test environments and automate functional, accessibility, security, performance, scalability, UI, mobile, and API test scenarios.
- Contribute code to shared automated testing projects running across deployment pipelines.
- Maintain test suites, reduce automated test failures, and improve long-term test reliability.
- Evaluate end-user experience and overall feature quality beyond technical correctness.
- Collaborate with Product, Development, UX, Documentation, and globally distributed teams on quality goals and testing practices.
- Use AI tooling to accelerate quality assurance workflows, coding, debugging, and code review.
Requirements
- Bachelor’s degree in Engineering or Computer Science, or equivalent practical experience.
- 3–5 years of hands-on software test automation experience, including designing and implementing scalable test frameworks.
- Object-oriented programming experience with Java or Kotlin.
- Experience with functional and automated REST API testing.
- Experience with UI testing tools such as Playwright, Appium, or Selenium.
- Experience with TestNG or JUnit, Jenkins or equivalent CI/CD tools, Maven or Gradle, and Git.
- Proficiency with AI-assisted development tools such as GitHub Copilot or Claude Code.
- Strong analytical, communication, and cross-functional collaboration skills.
- Ability to own manual, automated, accessibility, security, performance, and scalability testing.
- Preferred experience includes AWS-based testing, mobile automation with Appium, Sumo Logic or New Relic, and accessibility or compliance testing involving HIPAA, GDPR, or PCI.
Benefits
- Hybrid/flexible-first working arrangement.
- Mentorship, learning programs, leadership development, and education support.
- Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored family programs.
- Global workplace with opportunities to build skills in AI-powered enterprise technology.
About Genesys
Genesys builds cloud contact center and customer experience software used by enterprises to manage voice and digital interactions, self-service, and workforce engagement. Its Genesys Cloud platform and related tools are sold as subscription services (CCaaS) with AI for routing, automation, and analytics. The company serves more than 8,000 organizations worldwide and is headquartered in Menlo Park, California.