8 days ago
Bengaluru, IndiaStaff+
Responsibilities
- Operate and improve SmartNIC management services covering discovery, provisioning, configuration, upgrades, monitoring, recovery, and decommissioning.
- Define and track service-level objectives and build observability for card health, lifecycle transitions, firmware rollouts, configuration consistency, and failed operations.
- Troubleshoot production issues across management services, Linux systems, networking, firmware, and hardware interfaces.
- Develop automation for health detection, diagnostics, safe remediation, staged deployments, rollback, and controlled concurrency.
- Design reliable lifecycle workflows that handle retries, partial failures, timeouts, and interrupted operations.
- Participate in on-call rotations, respond to incidents, conduct blameless incident reviews, and drive corrective actions.
- Maintain runbooks, validate recovery procedures through failure testing, and plan for fleet and service capacity growth.
Requirements
- Experience in site reliability engineering, systems engineering, production engineering, or distributed infrastructure operations.
- Strong Linux troubleshooting skills involving processes, memory, storage, networking, and system logs.
- Programming experience in Python, shell scripting, or another language used for production services and automation.
- Understanding of distributed systems, APIs, asynchronous workflows, and failure recovery.
- Knowledge of networking fundamentals including TCP/IP, routing, switching, and packet-level troubleshooting.
- Experience with monitoring, alerting, incident response, and root-cause analysis.
- Ability to investigate issues spanning software and hardware boundaries and coordinate clearly during production incidents.
- Preferred qualifications include experience with SmartNICs, DPUs, network interface controllers, hardware management platforms, firmware lifecycle management, device boot sequences, PCIe, drivers, out-of-band management, large hardware fleets, network virtualization, bare-metal infrastructure, control-plane services, fleet-wide change safety, hardware diagnostics, and telemetry.
Benefits
- Competitive benefits including flexible medical, life insurance, and retirement options.
- Employee volunteer programs and community-giving opportunities.
- Accessibility assistance and reasonable accommodations are available throughout the employment process.
About Oracle
Oracle builds database technology, enterprise applications, and Oracle Cloud Infrastructure for companies and governments. Its business spans cloud subscriptions, software licenses, and support services across ERP, HCM, CX, and industry suites, plus NetSuite. Founded in 1977 and headquartered in Austin, Texas, Oracle is a public company traded on the NYSE and serves global customers migrating and running critical workloads in its cloud.