Senior Site Reliability Engineer
Scout MotorsBase Salary
$140k - $170k/yr
Responsibilities
- Own launch readiness products and transition-to-run processes across the Commercial IT portfolio.
- Lead technology planning and delivery for customer support systems and related support-enablement capabilities.
- Define and maintain commercial launch readiness gates, including ownership models and escalation paths.
- Partner with various teams to ensure new systems are production-ready.
- Drive cross-domain dependency tracking and readiness reporting for commercial launches.
- Ensure all support solutions align with enterprise architecture and operational governance.
Requirements
- Proven track record supporting launch readiness and service transition.
- Strong understanding of operational readiness and incident management.
- Experience with customer support systems and ITSM tools preferred.
- Ability to translate operational needs into system capabilities and support requirements.
- Strong cross-functional coordination skills.
- Bachelor’s degree in information technology, business, operations, or a related field.
- 8+ years of experience in IT operations or service delivery, preferably in automotive or retail.
Benefits
- Competitive insurance including medical, dental, vision, and income protection plans.
- 401(k) program with employer match and immediate vesting.
- Generous Paid Time Off including 20 days planned PTO and 40 hours of unplanned PTO.
- Up to 16 weeks of paid parental leave for biological and adoptive parents.
- Paid leave for bereavement, jury duty, voting time, or military leave.
Categories
About Scout Motors
Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. To be a Scout isn‘t just to be a part of a company, it‘s to be a visionary and a leader, someone who seeks new paths and imparts lessons learned to others, leading them forward to new horizons. Here at Scout Motors, we‘re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960, one that forged the path for future generations of rugged SUVs and will do so once again. Together with the help of our community, we’re designing, engineering, and building the next generation of electric trucks and rugged SUVs for the doers and the ones who can’t be held back. For the ones who roll up their sleeves, push forward, endure the elements, and get the job done. No frills, no excuses, no quitting. We are growing every day and are seeking the next generation of Scouts to join our ranks. So, to all the hard workers out there, the ones who are willing to carry on the Scout legacy, reimagine an American icon, create jobs for Americans, and lead the charge into the future of electric trucks and rugged SUVs, we‘re calling on you to join us. Because #TheWorldNeedsScouts.