Principal Engineer, Applied AI (Fullstack/Backend)
Hims & Hers4 hours ago
Base Salary
$290k - $330k/yr
Responsibilities
- Own the overall architecture of the Applied AI service stack and its end-to-end patient-facing experience.
- Productionize AI-driven services by hardening them for uptime, reliability, scalability, and operational readiness.
- Establish practices for debugging, observability, robustness, and sustainable system growth.
- Influence cross-organization technical strategy and lead strategic technical initiatives.
- Mentor senior technical leaders and promote engineering rigor, talent growth, and continuous learning.
- Navigate ambiguity, remove organizational blockers, and accelerate execution.
- Translate customer and product needs into scalable technical architecture and solutions.
Requirements
- 15+ years of professional software engineering experience with deep architectural expertise and a record of delivering production systems at scale.
- Demonstrated success influencing technical strategy and delivering cross-organization initiatives at group or organizational level.
- Strong experience standing up and owning services at scale with emphasis on robustness, scalability, debuggability, uptime, and reliability.
- Deep experience designing service architecture across a full stack.
- Hands-on engineering ability and willingness to remain close to code and architecture.
- Some exposure to LLM or AI-powered systems; deep AI expertise is not required.
- Ability to balance near-term delivery with durable, long-term architecture.
- Strong communication and collaboration skills across research, product, and clinical stakeholders.
Benefits
- Talent-first flexible/remote work approach.
- Commitment to diverse perspectives, ethics, wellness, belonging, and reasonable accommodations.
- Consideration of qualified applicants under applicable fair chance laws.
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About Hims & Hers
Hims & Hers operates a direct-to-consumer telehealth and pharmacy platform for men’s and women’s health, offering online visits, prescriptions, and over‑the‑counter products for conditions like hair loss, sexual health, dermatology, and mental health. It monetizes through subscriptions and product sales, with nationwide shipping and affiliated providers and pharmacies. Founded in 2017 and headquartered in San Francisco, the company went public on the NYSE under the ticker HIMS in 2021.