1 hour ago
Bucharest, RomaniaStaff+
Responsibilities
- Design, implement, and optimize scalable CRM architectures and digital platforms.
- Integrate CRM systems with ERP, customer data, loyalty, and other enterprise platforms.
- Translate stakeholder and business requirements into technical specifications and architectural designs.
- Provide technical guidance and mentorship to development teams, including reviewing and approving designs and code.
- Maintain architectural documentation and ensure consistency throughout the software development lifecycle.
- Conduct performance tuning, troubleshoot complex technical issues, and mitigate project risks.
- Establish coding standards and best practices and drive continuous improvement initiatives.
- Participate in project planning, estimation, and development leadership in Agile or Scrum environments.
- Prepare technical reports and presentations and act as a subject matter expert for pitches and client work.
Requirements
- Deep knowledge of CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics.
- Experience designing efficient, scalable, maintainable CRM solutions and integrating multiple systems.
- Experience with version control and CI/CD tools such as GitHub, GitLab, Bitbucket, and Jenkins.
- Familiarity with AWS, Azure, or Google Cloud, along with Docker, Kubernetes, Git, and CI/CD pipelines.
- Expertise in GDPR, CCPA, data privacy laws, and CRM security best practices.
- Experience with Apex, JavaScript, .NET, C#, or other scripting and automation technologies.
- Strong understanding of REST and SOAP APIs, middleware, and enterprise system integrations.
- Ability to query databases and use Excel, Power BI, or Tableau for customer data analysis and reporting.
- Understanding of customer data segmentation, customer lifecycle management, and personalization.
- Experience diagnosing CRM-related issues and providing technical solutions.
- Experience leading and managing project development in Agile or Scrum environments.
- Strong problem-solving, organizational, collaboration, communication, and prioritization skills.
Benefits
- Global collaboration across a network operating in more than 145 countries with over 70,000 employees.
- Opportunities to work with six global brands on integrated transformation solutions.
- Full-time, permanent position based in Bucharest.
- This posting is for a talent community and future potential openings rather than a current open role.
Tech Stack
Categories
Solutions Engineering
About Dentsu
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.