13 days ago
Responsibilities
- Partner with Sales to lead technical discovery sessions, assess client needs, and demonstrate the value of Gracenote solutions.
- Lead technical workshops, proof-of-concept development, integration planning, and customer adoption through production deployment.
- Guide client engineering teams through integration best practices and provide architectural oversight during onboarding and implementation.
- Use RESTful APIs and agentic frameworks to support deployment of Gracenote metadata and AI products.
- Represent the customer in product-roadmap discussions by translating requirements into actionable product requests.
- Create or update technical documentation to improve customer self-sufficiency.
- Test and validate new products as “Customer Zero” before rollout.
- Rapidly prototype focused AI agents and convert entertainment workflows into customer integration blueprints.
Requirements
- 3–5+ years of experience in technical pre-sales, solutions architecture, or customer-facing engineering.
- Experience bridging business objectives and technical implementation, especially for complex software integrations.
- Strong foundation in RESTful APIs, SQL, ETL, JSON, and XML.
- Understanding of modern AI technology stacks, including tool chaining, prompt engineering, and identity management such as AWS Cognito.
- Ability to communicate complex architectures to C-level executives, business contacts, and engineering teams.
- Ability to travel to customer sites, primarily in North America, up to 30% of the time, with periodic international travel.
Benefits
- Comprehensive health and wellness plans.
- 401(k) with a Nielsen company match.
- Generous paid time off policy.
- Depending on the role, potential company-provided vehicle and discretionary incentive or bonus eligibility.
- Customer-site travel is required primarily in North America up to 30% of the time, with periodic international travel possible.
About Nielsen
Nielsen shapes the world’s media and content as a global leader in audience insights, data and analytics. Through our understanding of people and their behaviors across all channels and platforms, we empower our clients with independent and actionable intelligence so they can connect and engage with their audiences—now and into the future. Nielsen operates around the world in more than 55 countries. Learn more at http://nlsn.co/6006JMfty and connect with us on social media (LinkedIn, Twitter, Facebook and Instagram).