1 day ago
London, United KingdomMid Level / Senior
H1B Sponsor
Responsibilities
- Partner with customers to assess their infrastructure requirements and deployment preferences.
- Build and maintain relationships with customer technical teams and stakeholders.
- Gather customer feedback to inform platform development priorities.
- Design and execute deployment strategies for cloud and on-premise infrastructure.
- Troubleshoot complex deployment issues across diverse environments.
- Act as a system validator to ensure platform compatibility with customer infrastructure.
- Apply and improve deployment best practices and coach colleagues.
- Travel to customer sites for collaboration and solution building.
Requirements
- Experience in deploying Kubernetes clusters across cloud platforms and on-premise infrastructure.
- Familiarity with infrastructure-as-code tools like Crossplane, Terraform, and Helm.
- Understanding of networking, security, and observability in containerized environments.
- Proven track record of working directly with external customers.
- Excellent communication skills for explaining complex technical concepts.
- Strong problem-solving skills with a customer-first mindset.
- Comfortable presenting to technical and business stakeholders.
- Self-motivated with strong project management skills.
- Collaborative approach to work across various teams.
- Experience in customer success or professional services is a plus.
- Experience in regulated industries or high-security environments is a plus.
Benefits
- Equity options to share in the company's success.
- 10% employer pension contribution.
- Free office lunches.
- Enhanced parental leave with full pay.
- YellowNest nursery scheme for childcare support.
- 25 days of annual leave plus public holidays.
- Private medical insurance with 100% employee cover.
- Wellhub subscription for wellness support.
- Eye tests for employee health.
- Dedicated support for personal development.
- Employee Assistance Programme for confidential wellbeing support.
- Bike2Work scheme and season ticket loan for commuting.
- Octopus EV salary sacrifice for sustainable driving.
Tech Stack
AWSAzureHelmKubernetesTerraform