Software Engineering SMTS
Salesforce3 days ago
Responsibilities
- Administer, configure, monitor, deploy, scale, upgrade, and maintain MuleSoft integrations and Mule applications.
- Manage CloudHub 2.0, Runtime Fabric, application properties, environment variables, secrets, certificates, and runtime configurations.
- Monitor logs, alerts, metrics, transaction failures, availability, and performance issues while performing root-cause analysis and preventive remediation.
- Troubleshoot integration incidents and coordinate resolutions with MuleSoft developers, application teams, infrastructure teams, and business stakeholders.
- Identify and implement AI-agent and workflow automation opportunities to improve operational efficiency.
- Manage sandbox environments, testing, UAT, deployments, production releases, change requests, and configuration documentation.
Requirements
- At least 8 years of MuleSoft Anypoint Technologies implementation or administration experience.
- Expert knowledge of Anypoint Platform, Runtime Manager, CloudHub or CloudHub 2.0, API Manager, Exchange, Mule runtime, monitoring and log analysis, API security, certificates/TLS, and OAuth.
- Understanding of SOA and integration patterns.
- Experience supporting connectivity between MuleSoft and enterprise systems including Salesforce, Workday, SAP Concur, Coupa, databases, REST/SOAP services, SFTP, and messaging platforms.
- Experience managing integration-related incidents, problems, and change requests.
- Willingness to experiment with new ideas, tools, and practices.
- Strong verbal and written communication skills.
Benefits
- Salesforce offers time-off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- Certain roles may be eligible for incentive compensation, equity, and benefits.
Tech Stack
SOAP
Categories
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.