1 day ago
Reston, VA, USASenior
Base Salary
$99k - $168k/yr
Responsibilities
- Define and implement ServiceNow architecture standards, technical designs, governance, and long-term platform roadmaps.
- Design, develop, configure, and implement ServiceNow capabilities across ITAM, HAM, SAM, EAM, ITOM, custom applications, workflows, business rules, UI policies, integrations, and automation.
- Implement ServiceNow Data Foundations, CMDB, data models, data governance, normalization, data quality, and asset relationships.
- Develop asset lifecycle solutions covering procurement, inventory, discovery, assignment, maintenance, compliance, optimization, retirement, and disposal.
- Design and support REST, SOAP, IntegrationHub, MID Server, and third-party enterprise integrations.
- Support ATO activities, upgrades, patching, environment cloning, MID Server administration, performance tuning, platform monitoring, and production support.
- Collaborate with product owners, analysts, architects, developers, and client stakeholders through Agile and SAFe ceremonies.
- Conduct code reviews, mentor developers, enforce development standards, and provide technical guidance.
- Create architecture diagrams, configuration specifications, workflow and integration documentation, technical designs, and data models.
- Ensure solutions meet federal security, privacy, accessibility, operational, and ATO compliance requirements.
Requirements
- Bachelor's degree or equivalent combination of education and experience.
- At least 5 years of hands-on ServiceNow development, implementation, or solution architecture experience.
- Hands-on ServiceNow HAM experience, including hardware asset lifecycle management.
- Hands-on ServiceNow SAM experience, including discovery, normalization, entitlements, license compliance, reclamation, and optimization.
- Hands-on ServiceNow EAM experience, including asset lifecycle, maintenance, work management, tracking, and operational workflows.
- Experience with ServiceNow Data Foundations, data governance, normalization, data quality, enterprise data modeling, and large-scale CMDB implementations.
- Experience with ServiceNow App Engine, custom application development, Service Portal and/or Employee Center.
- Experience designing and supporting ServiceNow integrations with third-party systems and enterprise platforms.
- ServiceNow Certified Data Foundations Specialist, CSA, CAD, CIS, CTA, CIS-HAM, and CIS-SAM certifications.
- Must be a U.S. Citizen or Green Card holder, authorized to work in the United States, reside in the United States, and be able to obtain and maintain a Federal Public Trust clearance.
Benefits
- Remote work is available, but the position must be performed within the United States; foreign work locations, foreign IP access, and personal VPN connections are not permitted.
- The position is full-time and offers a nationwide U.S. pay range of $98,614.00-$167,644.00.
- Reasonable accommodations are available for disability, religious, and veteran-related needs.
- The employer provides equal employment opportunity and workplace support programs.
Tech Stack
JavaScriptSOAP
Categories
About ICF
ICF is a global consulting and technology services firm serving government and commercial clients across domains such as energy, health, climate, and digital modernization. It delivers advisory, program implementation, analytics, and software-enabled solutions on platforms like ServiceNow. Founded in 1969 and headquartered in Reston, Virginia, ICF is a public company traded on NASDAQ and works extensively with U.S. federal, state and local agencies as well as regulated industries.