8 months ago
Base Salary
$82k - $138k/yr
Responsibilities
- Collaborate with SRE engineers to operate SaaS capabilities across multiple cloud regions.
- Design, implement, configure, and use monitoring systems to track SaaS product health.
- Manage ArcGIS Velocity and ArcGIS Workflow Manager infrastructure, respond to alerts, and troubleshoot issues to resolution.
- Develop and maintain automation for deployment pipelines, incident resolution, and scaling processes.
- Design and implement deployment and upgrades for containerized microservice components powering Esri SaaS offerings.
- Create and automate Git workflows for code integration, testing, and infrastructure deployments.
- Participate in technical spike efforts and contribute ideas to future software versions.
- Troubleshoot incidents and produce root cause analysis reports.
- Provide rotational on-call technical support.
Requirements
- At least five years of experience managing Kubernetes, including EKS, ELK, Prometheus, Docker, and ECS.
- Proficiency with Terraform for infrastructure provisioning and management.
- Ability to design and automate Git workflows for code integration, testing, and infrastructure deployment.
- Ability to write Bash, Python, and Terraform scripts for deploying infrastructure and applications.
- Strong experience with AWS and cloud computing platforms.
- Strong Linux operating system administration skills, including troubleshooting, performance tuning, and shell scripting.
- Knowledge of cloud networking concepts including VPCs, subnets, security groups, and VPNs.
- Experience troubleshooting system and application issues and conducting root cause analysis.
- Working knowledge of source control and issue management systems, preferably GitHub.
- Working knowledge of authoring, deploying, and troubleshooting Java applications on AWS Lambda.
- Bachelor’s degree in computer science, computer engineering, GIS, or information systems.
- Preferred: five or more years designing, administering, or maintaining cloud environments supporting 24×7 high-availability production environments.
- Preferred: experience with GitOps, OpenSearch, Kafka, resilient SaaS systems, and Esri ArcGIS or other web mapping technologies.
- Preferred: AWS Certified Solution Architect Associate, CKA, CKAD, or similar certification.
- A master’s degree in a relevant field is preferred.
Benefits
- Flexible hybrid schedule
- Medical, dental, and vision insurance
- Basic and supplemental life insurance
- 401(k) and profit-sharing programs
- Minimum 80 hours of vacation leave
- Twelve paid holidays
- Professional development and personal growth opportunities
Tech Stack
Categories
DevOpsSite Reliability
About Esri
Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where. We take a geographic approach to problem-solving, brought to life by modern GIS technology.