13 hours ago
Sydney, AustraliaSenior
Responsibilities
- Design, configure, develop, and enhance ServiceNow applications and platform solutions aligned with business requirements.
- Build and maintain workflows, forms, catalog items, business rules, notifications, reusable components, and configuration templates.
- Configure and support ServiceNow modules, particularly Governance, Risk and Compliance and Integrated Risk Management.
- Design and maintain integrations between ServiceNow, enterprise applications, databases, and third-party platforms.
- Collaborate with business stakeholders, architects, delivery teams, and platform teams to translate requirements into scalable solutions.
- Troubleshoot platform issues, perform root cause analysis, and implement sustainable solutions.
- Support testing, deployment, and release activities across development, test, and production environments.
- Create technical documentation, configuration guides, solution designs, and operational procedures.
- Contribute to platform optimization, automation, governance, security alignment, and ServiceNow best-practice adoption.
Requirements
- Proven experience as a ServiceNow Developer in enterprise-scale environments.
- Strong hands-on experience developing and configuring ServiceNow applications and workflows.
- Experience with ServiceNow modules including ITSM, ITOM, CSM, HRSD, GRC, or IRM.
- Strong knowledge of JavaScript, ServiceNow scripting, Flow Designer, IntegrationHub, and platform automation capabilities.
- Experience designing and supporting integrations using REST APIs, SOAP services, and other integration technologies.
- Familiarity with ServiceNow data models, CMDB, catalog management, and platform governance practices.
- Experience working with Agile delivery methodologies and cross-functional project teams.
- Strong analytical, problem-solving, communication, and stakeholder management skills.
- Experience producing technical documentation, solution designs, and support artefacts.
- Understanding of security, governance, and compliance requirements within enterprise platforms.
- Exposure to GRC and IRM implementations is advantageous.
Benefits
- Successful candidates are required to undergo a background check.
Tech Stack
JavaScriptSOAP
Categories
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.