10 hours ago
Responsibilities
- Design, develop, test, document, and maintain scalable backend services, APIs, and platform capabilities.
- Implement high-quality Java backend code and contribute to service architecture and design.
- Troubleshoot complex production and architectural issues and implement scalable solutions.
- Collaborate with product managers, backend and frontend engineers, QA, service owners, and technical leadership.
- Contribute to engineering processes, technical specifications, service documentation, and API contracts.
- Mentor other developers through direct guidance and code reviews.
- Ensure milestones and deliverables remain aligned with business and platform objectives.
Requirements
- 5+ years of industry experience in Java backend development.
- Strong proficiency with server-side technologies including Spring Boot, SQL, NoSQL databases, and Redis.
- Hands-on experience designing and implementing scalable, high-performance microservices exposing REST APIs.
- Experience solving complex problems across multiple services, products, or distributed systems.
- Understanding of security best practices and implementing protections for applications and data.
- Ability to work independently and collaboratively while delivering performant, maintainable solutions on time.
- Bachelor’s degree or equivalent in a relevant discipline.
- Preferred experience with Google Cloud Platform, Kubernetes, Gradle, GitLab, CI/CD pipelines, and event-driven messaging systems.
- Preferred experience with contact center technologies such as IVR, Virtual Agents, VoIP, and telecommunications service providers.
- Preferred experience with AI development tools.
Tech Stack
Categories
About Five9
Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.