Forward Deployment Engineer
Pixalate, Inc.4 months ago
Remote, SingaporeMid Level
Responsibilities
- Serve as the technical authority for an assigned product line during sales calls and answer architectural questions.
- Translate customer problems and business requirements into Pixalate configurations, data mappings, and business logic.
- Own end-to-end technical trial delivery, including integration, validation, stabilization, and proof of value.
- Define customer use cases, trial completion criteria, and detailed technical documentation.
- Collect customer feedback before launches and communicate market requirements to Core Engineering and Product.
- Verify dashboard data against promised use cases and mitigate churn risk before contract signing.
- Hand off custom configurations and use cases to Customer Success after contract signing.
- Collaborate with Sales, Engineering, Product, Customer Success, and other Forward Deployment Engineers.
Requirements
- Strong understanding of data integration, APIs, and system architecture.
- Experience translating business requirements into technical configurations.
- Familiarity with ad tech, fraud detection, or digital analytics platforms.
- Strong verbal and written communication skills for client-facing interactions.
- Ability to explain complex technical concepts to non-technical stakeholders.
- Experience diagnosing and resolving complex integration challenges in ambiguous technical environments.
- Strong documentation and process definition skills.
- At least 3–4 years of experience in AdTech, programmatic advertising, or digital fraud detection.
- Background in solutions engineering, technical consulting, or pre-sales engineering is preferred.
- Familiarity with CTV, mobile app analytics, or data feed integrations is preferred.
- Experience with trial management and customer success metrics is preferred.
- Understanding of Invalid Traffic and ad fraud concepts is preferred.
- Foundational understanding of the digital advertising ecosystem, including DSP, SSP, and Ad Server, is highly preferred.
- Willingness to accommodate early morning or late evening calls for global time-zone coverage.
Benefits
- Competitive compensation package.
- Monthly internet reimbursement.
- Casual, remote work environment.
- Flexible hours.
- Opportunity for advancement and professional development.
- Annual team events.
- Participation in a high-performing global team.
- Global collaboration across US, EMEA, and APAC time zones.
Categories
Forward Deployed
About Pixalate, Inc.
Pixalate builds fraud detection, privacy, and compliance analytics for digital advertising, used by advertisers, publishers, and ad platforms across CTV, mobile, and web. Its products include MRC-accredited sophisticated invalid traffic (SIVT) measurement and tools that support COPPA/child-privacy compliance. Founded in 2012 and privately held, Pixalate is headquartered in Washington, DC, and has been recognized by UNICEF as a key innovator in protecting children’s online privacy.