Forward Deployment Engineer
Pixalate, Inc.3 months ago
Remote, SingaporeMid Level
Responsibilities
- Serve as the technical authority for an assigned product line during sales calls and answer architectural questions.
- Translate customer problems and business requirements into Pixalate configurations, data mappings, and business logic.
- Own end-to-end technical trial delivery, including integration, validation, stabilization, and proof of value.
- Define customer use cases, trial completion criteria, and detailed technical documentation.
- Collect customer feedback before launches and communicate market requirements to Core Engineering and Product.
- Verify dashboard data against promised use cases and mitigate churn risk before contract signing.
- Hand off custom configurations and use cases to Customer Success after contract signing.
- Collaborate with Sales, Engineering, Product, Customer Success, and other Forward Deployment Engineers.
Requirements
- Strong understanding of data integration, APIs, and system architecture.
- Experience translating business requirements into technical configurations.
- Familiarity with ad tech, fraud detection, or digital analytics platforms.
- Strong verbal and written communication skills for client-facing interactions.
- Ability to explain complex technical concepts to non-technical stakeholders.
- Experience diagnosing and resolving complex integration challenges in ambiguous technical environments.
- Strong documentation and process definition skills.
- At least 3–4 years of experience in AdTech, programmatic advertising, or digital fraud detection.
- Background in solutions engineering, technical consulting, or pre-sales engineering is preferred.
- Familiarity with CTV, mobile app analytics, or data feed integrations is preferred.
- Experience with trial management and customer success metrics is preferred.
- Understanding of Invalid Traffic and ad fraud concepts is preferred.
- Foundational understanding of the digital advertising ecosystem, including DSP, SSP, and Ad Server, is highly preferred.
- Willingness to accommodate early morning or late evening calls for global time-zone coverage.
Benefits
- Competitive compensation package.
- Monthly internet reimbursement.
- Casual, remote work environment.
- Flexible hours.
- Opportunity for advancement and professional development.
- Annual team events.
- Participation in a high-performing global team.
- Global collaboration across US, EMEA, and APAC time zones.
Categories
Forward Deployed