Staff AI engineer
Connectly Inc7 months ago
Responsibilities
- Define and execute Connectly’s AI platform technical strategy with the CTO and senior leadership.
- Architect, build, and launch production-grade AI systems for customer-facing conversational experiences at scale.
- Lead technical alignment across AI, infrastructure, and application engineering teams in Brazil, Bogotá, and San Francisco.
- Experiment with and deploy advanced LLMs for retrieval-augmented generation, multi-agent orchestration, and contextual reasoning use cases.
- Design evaluation frameworks covering model quality, latency, safety, and customer experience.
- Develop model fine-tuning, prompt optimization, and continuous-learning pipelines.
- Partner with platform and infrastructure teams to optimize AI-stack cost, performance, and scalability.
- Translate strategic objectives into measurable outcomes with product and data leadership.
- Mentor engineering teams and promote technical rigor, innovation, and excellence.
Requirements
- BS or MS in Computer Science is required.
- 10+ years of software engineering experience focused on AI/ML systems.
- Proven experience launching customer-facing AI products using large language models.
- Expertise in model fine-tuning, prompt engineering, multi-agent orchestration, and AI evaluations.
- Experience leading technical strategy or architecture initiatives across large or multidisciplinary engineering organizations.
- Background in a leading AI or technology company with exposure to advanced engineering practices.
- Strong understanding of distributed systems, inference optimization, caching, and large-scale data pipelines.
- Hands-on experience with Python, AWS, Kafka, Postgres, and DynamoDB or equivalent technologies.
- Strong communication, leadership, strategic thinking, and technical influence skills.
Benefits
- Competitive compensation and equity participation.
- Unlimited time off and flexible working hours.
- Hybrid work culture with teams in Brazil, Bogotá, and San Francisco.
Tech Stack
Categories
About Connectly Inc
Connectly Inc builds an AI-powered conversational commerce platform that lets brands sell, support, and run campaigns over WhatsApp and other messaging channels. It offers SaaS tools for automated agents, personalized flows, and analytics to drive sales and re-engagement. Founded in 2020 and headquartered in San Francisco, it serves customers globally with a strong focus on Latin America.