2 months ago
Toronto, CanadaSenior
Responsibilities
- Partner with strategy, sales, and operations stakeholders to identify high-impact AI and automation opportunities.
- Build, test, and deploy AI applications including LLM integrations, RAG pipelines, agentic workflows, and automated system triggers.
- Integrate AI models and microservices with Snowflake, APIs, internal databases, and third-party tools.
- Optimize recurring manual processes and operational bottlenecks across revenue teams.
- Implement evaluation frameworks and monitoring for reliable, accurate, secure, and policy-aligned AI outputs.
- Communicate technical concepts, workflow logic, and project outcomes to technical and non-technical stakeholders.
Requirements
- 5+ years of experience in software engineering, data engineering, or applied AI roles building tools or automations for real business problems.
- Bachelor’s or master’s degree in computer science, software engineering, data science, information systems, or a related quantitative field.
- Hands-on experience with OpenAI or Anthropic APIs, LangChain, LlamaIndex, vector databases, or agentic automation workflows.
- Strong proficiency in Python and SQL, including Snowflake or other relational or cloud data warehouses.
- Familiarity with Git, API design, Airflow or similar data orchestration tools, and software deployment practices.
- Ability to learn business domains deeply, identify AI opportunities independently, take end-to-end ownership, and communicate effectively across technical and non-technical teams.
Benefits
- Work from almost anywhere for up to 20 days per year.
- Hybrid workplace with an expectation of working from the office two days per week.
- Company-paid therapy sessions through SpringHealth and a company-paid Headspace subscription.
- Annual company-wide week off, paid parental leave, paid vacation, birthday time off, paid volunteer time, and 20 days of paid time off.
- Development Dollars, leadership development, and access to thousands of on-demand e-learning courses.
- Travel discounts, employee resource groups, private health and dental insurance, life and disability insurance, flexible spending account, retirement benefits, and additional paid leave benefits.
- Eligible for consideration for an annual bonus and equity grant.
- Schedule may require communications outside regular business hours to collaborate with international colleagues, respond to restaurant partners, or address urgent matters.
Categories
About OpenTable
OpenTable builds an online restaurant reservations marketplace for diners and reservation, guest management, and operations software for restaurants, sold via subscriptions and per-cover fees. Its consumer apps and integrations power bookings across 70,000+ restaurants worldwide and connect with POS and other hospitality systems. Founded in 1998 and headquartered in San Francisco, OpenTable is part of Booking Holdings.
