3 months ago
Base Salary
$135k - $150k/yr
Responsibilities
- Own complex and ambiguous backend features end to end, breaking work into small independently shippable increments
- Write production-ready code and define risk-based testing approaches
- Respond to production incidents and implement follow-up improvements to prevent recurrence
- Use AI tools for code generation, debugging, test writing, and task decomposition
- Provide actionable code reviews, documentation, and technical input during planning and discussions
- Improve recurring friction in code, tests, tooling, and development processes
- Create clear technical context through commit messages, notes, and documentation
Requirements
- 5+ years of software engineering experience delivering customer-facing SaaS product features in production environments
- Strong proficiency in one or more backend languages, including Go, Java, Python, or C++
- Deep understanding of scalable web architecture, API design, and performance optimization
- Experience with AWS or GCP and both SQL and NoSQL databases
- Experience designing and writing unit, integration, and end-to-end tests
- Familiarity with feature flags, canary releases, and other safe deployment and rollout patterns
- Active use of AI tools in software development workflows
- Strong communication, collaboration, and cross-functional partnership skills
- Bachelor’s degree in Computer Science or equivalent experience
- Experience improving team tooling, processes, or developer workflows is preferred
- Mentoring engineers through code review or technical documentation is preferred
- Contributions to shared platform capabilities are preferred
Benefits
- Hybrid Raleigh office arrangement with 3 days per week in-office unless designated remote
- Employer-heavy health coverage with $0 premium options
- Strong 401(k) match
- Equity
- Flexible time off
About Pendo
Pendo builds a product experience platform that combines product analytics, in‑app guides and messaging, surveys, and feedback to help software companies onboard users and drive adoption. It sells subscriptions to product, growth, and customer-success teams, with options for employee software enablement and AI-assisted support workflows. Founded in 2013 and headquartered in Raleigh, North Carolina, Pendo is privately held and operates globally, including stewardship of the Mind the Product community acquired in 2022.