Pendo
Pendo builds a product experience platform that combines product analytics, in‑app guides and messaging, surveys, and feedback to help software companies onboard users and drive adoption. It sells subscriptions to product, growth, and customer-success teams, with options for employee software enablement and AI-assisted support workflows. Founded in 2013 and headquartered in Raleigh, North Carolina, Pendo is privately held and operates globally, including stewardship of the Mind the Product community acquired in 2022.
Open Positions at Pendo
9 open positions
Pendo is hiring a Senior Backend Software Engineer to own complex, customer-facing SaaS features and platform capabilities from definition through production delivery. The role emphasizes scalable systems, reliability, safe deployments, AI-enabled development, and close collaboration in a hybrid Raleigh environment.
Pendo is hiring a Full Stack Software Engineer with a strong frontend focus to build polished customer experiences and the backend services behind them. The role combines Vue, JavaScript, and TypeScript development with AI-powered product capabilities and AI-enabled engineering workflows.
Senior Customer Engineer owning complex Enterprise accounts across pre-sales, implementation, adoption, expansion, and technical escalation. This remote role combines hands-on web technology expertise with strategic customer advisory, coaching, and repeatable workflow improvements.
Build and evolve Pendo’s native iOS and Android SDKs, integrating them across leading mobile frameworks and operating-system environments. This customer-visible role combines deep mobile engineering, rigorous quality practices, and hands-on technical troubleshooting.
Own the full technical customer lifecycle for strategic enterprise accounts, from pre-sales evaluation through implementation, adoption, expansion, and escalation. You’ll combine hands-on web expertise with executive-level customer advising, team coaching, and repeatable workflow improvements.
Join Pendo Predict as a Forward Deployed Engineer, embedding with customers to build and deploy predictive models in their data environments. You’ll combine hands-on SQL, technical consulting, and customer-facing delivery to drive adoption and improve the product.
Build full-stack product features that help customers understand and debug the behavior of AI agents, working across Go services, Vue interfaces, instrumentation, telemetry, and LLM-backed capabilities. This New York City role combines hands-on product development with production ownership and customer-facing agent observability.
Own complex backend product features and platform capabilities as a senior engineer on Pendo’s Core team. You’ll drive ambiguous work independently, build reliable production systems, and use AI tools extensively throughout your development workflow.
Build and own AI-native backend services, data pipelines, and production ML capabilities that power real-time decisions. This high-ownership senior role combines backend and data engineering with hands-on AI integration and end-to-end operational responsibility.