Pendo

Software Engineer, Full Stack

Pendo
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3 hours ago
Raleigh, NC, USAMid Level
H1B Sponsor

Base Salary

$108k - $131k/yr

Responsibilities

  • Deliver full-stack features across Go services and Vue interfaces.
  • Build customer installation and instrumentation experiences for agentic systems.
  • Capture and expose agent tool calls, failures, latency, and contract issues.
  • Develop LLM-backed capabilities involving prompt and context design, tool calling, and evaluation.
  • Write unit, integration, and end-to-end tests and ship incrementally using safe rollout patterns.
  • Own production operations through logging, monitoring, resolution of issues, and recurrence reduction.
  • Use AI tools in development and contribute code reviews, documentation, estimates, and cross-team communication.

Requirements

  • At least 3 years of experience shipping full-stack production features in a SaaS environment.
  • Strong proficiency in a backend language such as Go, Java, Python, or C++ and a modern frontend framework such as Vue, React, or Angular.
  • Experience designing APIs and building services on AWS or GCP with SQL databases.
  • Hands-on experience building with LLMs through API integration, prompt and context design, or tool calling; professional or substantial personal work is acceptable.
  • Experience with agent frameworks such as LangChain or LangGraph and LLM evaluation tooling.
  • Ability to write unit, integration, and end-to-end tests based on risk and use feature flags and canary releases.
  • Ability to independently take well-scoped work to production and active use of AI tools in development.
  • Strong written communication skills and a BS in Computer Science or equivalent experience.
  • Preferred experience includes operating MCP servers or comparable agent tooling, shipping customer-installed SDKs or instrumentation libraries, and building analytics or observability products.
  • Vue and data visualization experience with Highcharts or D3 are preferred.

Benefits

  • Hybrid Raleigh work arrangement with in-office attendance 3 days per week unless designated remote.
  • United States benefits include employer-heavy coverage with $0 premium options, a strong 401(k) match, equity, and flexible time off.

Tech Stack

Pendo

About Pendo

501-1,000 employees

The only official Pendo LinkedIn account. Pendo’s mission is to elevate the world’s experience with software. Pendo’s product experience platform allows companies to make product intelligence actionable with speed and scale, giving rise to a new generation of companies that put product at the center of everything. Pendo customers include the world’s leading companies, including Verizon, Morgan Stanley, LabCorp, OpenTable, Okta, Salesforce, and Zendesk. Through Mind the Product and customer communities, sponsored events and podcast, Pendo aims to support the success of product and digital leaders everywhere. Pendo is headquartered in Raleigh, North Carolina and has offices around the world.

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