Apple

Software Engineer, Triage Services

Apple
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1 day ago
Cupertino, CA, USASenior
H1B sponsor

Responsibilities

  • Set the technical direction and own the architecture of production agentic systems for software crash triage.
  • Build and operate distributed infrastructure that runs AI/ML workloads reliably at scale.
  • Develop LLM-based systems with tool calling, orchestration, guardrails, and continuous evaluation and feedback loops.
  • Design evaluation frameworks including offline benchmarks, regression testing, drift detection, and confidence scoring.
  • Translate ambiguous, high-stakes triage problems into system designs and make build-versus-reuse and reliability tradeoffs.
  • Influence Software, Hardware, and Silicon teams to adopt the resulting platform and mentor other engineers.

Requirements

  • Experience building and operating production distributed systems or data platforms at scale.
  • Strong Python and system-design skills with experience owning architecture for dependent services.
  • At least 2 years of experience building and shipping LLM-based or agentic systems to production.
  • Hands-on experience with ML/LLM evaluation frameworks, including benchmarks, regression testing, drift detection, and confidence scoring.
  • Knowledge of RAG architectures, embedding generation, vector databases, and data preparation for agentic workflows.
  • BS in Computer Science or a related field, or equivalent practical experience.
  • Preferred qualifications include an MS or PhD, 5+ years of software engineering experience, kernel or OS-level debugging, large-scale telemetry or observability systems, widely adopted developer platforms, technical strategy, and strong written and verbal communication.

Tech Stack

Apple

About Apple

10,000+ employees

Apple designs and sells consumer electronics, software, and services for consumers and professionals worldwide, including iPhone, Mac, iPad, Apple Watch, and AirPods, plus platforms like iOS/macOS and services such as the App Store, iCloud, Music, and TV+. Its business combines device sales with services and subscriptions and in-house silicon design. Founded in 1976, Apple is headquartered in Cupertino, California, and trades on NASDAQ as AAPL.

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