Distinguished Forward Deployed Engineer
InformaticaResponsibilities
- Own end-to-end technical delivery of complex AI solutions, including coding, configuration, troubleshooting, deployment, and optimization.
- Design and implement scalable LLM-based agents, automated workflows, and bespoke intelligent-agent solutions using Agentforce and Salesforce.
- Design data models, build processing pipelines, and establish secure integrations across complex enterprise data environments.
- Resolve complex technical blockers involving data integration, model deployment, agent orchestration, system interactions, and AI model behavior.
- Lead rapid prototyping, proofs of concept, minimum viable products, and iterative delivery with customer teams.
- Lead customer-facing technical engagements, translate operational needs into technical requirements, and act as a strategic technical advisor.
- Apply and promote engineering best practices for code quality, scalability, security, and maintainability.
- Mentor junior team members, review their work, and guide technical initiatives.
- Provide field insights to influence Agentforce product enhancements and strategic direction.
Requirements
- Professional experience delivering high-quality, scalable production solutions in a hands-on, end-to-end role.
- Strong background in Computer Science or a related engineering discipline.
- Expert-level proficiency in one or more programming languages such as JavaScript, Java, Python, or Apex.
- Extensive hands-on experience building and deploying AI/LLM solutions, including LLM integration, orchestration frameworks, prompt engineering, and agentic frameworks.
- Deep expertise in data modeling, processing, integration, and analytics, with enterprise data platform experience such as Salesforce Data Cloud, Snowflake, Databricks, or BigQuery.
- Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development.
- Ability to lead technical initiatives, customer engagements, and technical project delivery while mentoring junior team members.
- Exceptional written, verbal, collaboration, communication, and presentation skills for technical and non-technical audiences.
- Ability to travel up to 25% of the time to customer sites.
- Preferred: extensive Salesforce Data Cloud and/or Agentforce experience and conversational AI deployment experience in highly regulated industries.
- Preferred: expert-level professional experience with Apex and/or Python.
- Preferred: customer-facing hands-on technical lead or architect experience.
- Preferred: advanced Salesforce certifications such as Platform Developer II, Application Architect, or System Architect.
- Preferred: deep Salesforce CRM knowledge across Service Cloud, Sales Cloud, and Marketing Cloud.
- Preferred: extensive Salesforce Flows and Lightning Web Components experience, including complex custom development.
- Preferred: contributions to open-source AI frameworks or libraries.
Benefits
- Salesforce provides benefits and resources intended to support balance and well-being.
- The role requires travel of up to 25% to customer sites.
- Salesforce provides reasonable accommodation support during the application and recruiting process.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com