Site Reliability Engineer III
JPMorgan Chase10 hours ago
Hyderābād, IndiaSenior
Responsibilities
- Build and support scalable, resilient AI/ML data solutions.
- Coordinate incident management coverage and lead application issue resolution.
- Perform root cause analysis and implement production changes with cross-functional teams.
- Develop and support AI/ML solutions for troubleshooting and incident resolution.
- Use authorized AI capabilities to accelerate incident triage, troubleshooting, post-incident analysis, and reliability-risk detection while validating outputs and protecting sensitive data.
- Reduce operational toil by building tools to automate repeated tasks.
- Mentor and guide team members and partner with colleagues across global teams.
- Manage budgetary considerations and staffing challenges.
Requirements
- Formal training or certification in site reliability engineering concepts and at least 3 years of applied experience.
- Proficiency in site reliability culture and principles and experience implementing SRE within an application or platform.
- Experience running production incident calls and managing incident resolution.
- Experience with observability, including white-box and black-box monitoring, SLO alerting, and telemetry collection.
- Experience with Grafana, Dynatrace, Prometheus, Datadog, Splunk, or similar observability tools.
- Knowledge of authorized AI capabilities for SRE workflows, including validation practices and data-sensitivity awareness.
- Strong understanding of SLI, SLO, SLA, and error budgets.
- Proficiency in Python or PySpark for AI/ML modeling.
- Hands-on experience in system design, resiliency, testing, operational stability, and disaster recovery.
- Awareness of risk controls and departmental and company-wide compliance standards.
- Preferred: 4+ years in an SRE or production support role with AWS Cloud, Databricks, Snowflake, or similar technologies.
- Preferred: AWS or Databricks certifications.
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.