Staff Site Reliability Engineer
Sprout Social2 days ago
Remote, PolandStaff+
Responsibilities
- Define technical direction and architecture for company-wide developer tooling.
- Design, build, and evolve CI/CD and continuous delivery platforms while improving build, test, and deployment reliability.
- Build and evaluate AI-assisted coding workflows and engineering agents for development, testing, and operational tasks.
- Create secure-by-default, self-service workflows with Product Engineering, Infrastructure, and Security teams.
- Lead cross-team technical initiatives, design proposals, migrations, adoption, and measurable delivery outcomes.
- Build and operate reliable internal platforms and developer tools, troubleshoot distributed systems, and reduce operational toil.
- Improve observability and developer integrations so teams can understand and troubleshoot their systems.
- Mentor engineers through design reviews, code reviews, pairing, reusable patterns, and technical guidance.
Requirements
- At least 7 years of experience developing and operating production software.
- Strong programming skills in Python, Go, Java, or Ruby.
- Experience designing, building, and improving CI/CD systems and software delivery workflows.
- Hands-on experience with AI-assisted development tools and evaluating their output through code review, testing, and validation.
- Experience leading complex technical initiatives across multiple teams, including design proposals, tradeoffs, dependencies, and measurable outcomes.
- Experience building reliable internal platforms or developer tools, operating production services, troubleshooting distributed systems, and reducing operational toil.
- Strong collaboration, communication, mentoring, and cross-team technical influence skills.
- Professional proficiency in written and spoken English.
- Preferred: experience with AWS, Kubernetes, Terraform, engineering agents or shared AI development platforms, observability platforms, GitHub Actions, Jenkins, deployment orchestration, source-control automation, package management, artifact repositories, and DORA metrics.
Benefits
- Eligibility for Restricted Stock Units.
- 26 paid days off annually, plus bank holidays and additional company-wide Rest & Recharge days.
- 20 weeks of paid leave for birthing parents and 16 weeks for non-birthing parents.
- Annual $600 USD lifestyle spending account.
- One-time $550 USD home-office setup stipend and monthly internet reimbursement.
- Mental health resources and company-wide wellness programs.
- Opportunities to travel to the Chicago headquarters for team meetups and collaboration.
- Daily 50 zł lunch stipend when working from the Kraków office.
- Role may be based in Kraków or remote from another location within Poland; the employer cannot currently hire in other EMEA locations.
Categories
DevOpsSite Reliability
About Sprout Social
Sprout Social builds a SaaS platform for social media management, analytics, and customer care used by marketing and support teams at brands and agencies. Its products cover publishing, engagement, listening, advocacy, and reporting across major networks, sold via subscriptions and add-on modules. Founded in 2010 and headquartered in Chicago, the company is public on NASDAQ under ticker SPT and serves over 30,000 brands.