2 months ago
San Antonio, TX, USASenior
Base Salary
$130k - $160k/yr
Responsibilities
- Design, develop, configure, and maintain ServiceNow applications, modules, integrations, and enterprise ITSM and ITOM capabilities.
- Administer and sustain the on-premises or self-hosted ServiceNow instance for performance, compliance, and availability.
- Implement and enhance Incident, Problem, Change, Knowledge, CMDB, Service Catalog, Service Portal, and Employee Center functionality.
- Develop custom applications, UI Policies, Business Rules, Script Includes, Client Scripts, and Workflow Studio logic.
- Manage data imports, transformations, REST/SOAP integrations, LDAP connections, and other data exchange mechanisms.
- Apply CSDM principles to maintain accurate service mappings and CMDB relationships.
- Support DoD security and accreditation requirements in coordination with cybersecurity and infrastructure teams.
- Support patching, upgrades, release deployments, impact analyses, architectural reviews, documentation, and Tier 3 technical issue resolution.
- Participate in Agile sprints, backlog grooming, technical design sessions, stakeholder collaboration, and ServiceNow platform improvement efforts.
Requirements
- Active Top Secret clearance with SCI, or Top Secret clearance with the ability to acquire SCI.
- At least 5 years of relevant experience in software design, development, or enterprise platform engineering.
- At least 3 years of ServiceNow platform administration, maintenance, and development experience, including Glide scripting, Workflow Studio, UI customization, and integrations.
- Proficiency with JavaScript, Ajax, HTML, Jelly, and CSS.
- Experience with LDAP, SSO, and REST/SOAP web service integrations.
- Understanding of ITIL practices and ServiceNow governance principles.
- Ability to perform operational sustainment and full-stack development within the ServiceNow ecosystem.
- High school diploma required; an associate degree in an IT-related field or higher is preferred.
- Ability to obtain ServiceNow Certified System Administrator certification and an 8140 IAT Level II or III baseline certification before starting.
- Ability to work 40 hours per week, normally Monday through Friday, with overtime during critical periods and 5–10% travel primarily within 75 miles.
- Familiarity with Microsoft Office applications including Excel, Word, Outlook, SharePoint, Project, and Visio.
- Preferred qualifications include ServiceNow Certified Application Developer, ServiceNow Certified Implementation Specialist, ITIL 4 Foundation/Master, and DoD or government IT service management experience.
Benefits
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Retirement benefits including 401(k) matching.
- Educational reimbursement.
- Parental leave.
- Employee stock purchase plan.
- Tax-saving options.
- Disability and life insurance.
- Pet insurance.
- Work schedule is normally Monday through Friday, 8 hours per day and 40 hours per week, with possible overtime and 5–10% travel.
- Benefits may vary by employment type, location, and applicable agreements.
Tech Stack
Categories
About Amentum
Amentum provides engineering, operations and maintenance, logistics, and mission support services to U.S. federal agencies and allied governments, including defense and energy programs. Its business centers on large, long-term government contracts spanning defense, space, nuclear cleanup, and infrastructure, with program management and technical services at the core. Headquartered in Chantilly, Virginia, it was formed in 2020 from the spinoff of AECOM’s Management Services division.