3 days ago
Base Salary
$180k - $270k/yr
Responsibilities
- Design and develop platforms that ingest, analyze, and act on telemetry from millions of residential broadband devices.
- Build AI-enabled applications and operational workflows using LLMs, agents, retrieval systems, and machine intelligence.
- Create analytics and automation solutions for software defect detection, anomaly detection, and customer-impacting issue identification.
- Develop automated root cause analysis that correlates network, device, software, and customer experience data.
- Design automated remediation solutions that resolve known issues with minimal human intervention.
- Partner with engineering, product, software development, operations, and vendor teams to improve reliability, software quality, and customer experience.
- Drive technical strategy and architecture for operational intelligence and autonomous operations platforms.
Requirements
- Strong experience building large-scale distributed applications and platforms using software and systems engineering practices.
- Proficiency in Python and experience with APIs, data pipelines, testing, CI/CD, and cloud-native development.
- Experience developing scalable automation for operational or customer-facing environments.
- Experience building applications that leverage AI technologies, including LLMs, agents, retrieval systems, or related AI frameworks.
- Understanding of system architecture, observability, telemetry collection, event processing, and operational monitoring.
- Experience building AI-powered tools for operational efficiency, workflow automation, or decision support.
- Knowledge of large-scale telemetry analytics, streaming data platforms, data engineering, or data science techniques.
- Experience with fault detection, anomaly detection, predictive analytics, or automated remediation platforms.
- Familiarity with broadband, networking, Wi-Fi, residential gateways, connected devices, or telecommunications environments.
- Experience influencing technical direction and driving complex initiatives from concept through deployment.
- Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, Data Science, or a related STEM discipline.
Benefits
- Full-time regular onsite work five days per week in the designated work location; no relocation is offered.
- Medical, dental, and vision coverage.
- 401(k) plan and tuition reimbursement.
- Paid time off, holidays, paid parental leave, and paid caregiver leave.
- Adoption reimbursement, disability benefits, life insurance, and accidental death insurance.
- Supplemental benefit programs, employee assistance programs, and wellness programs.
- Employee discounts of up to 50% on eligible AT&T mobility plans, accessories, internet, fiber, and phone services.