Cloud Operations Site Reliability Engineer (SRE)
BNY Mellon1 day ago
Responsibilities
- Support day-to-day operations across BNY’s multi-cloud environment, primarily Azure and GCP, with additional AWS and OCI support.
- Manage cloud provisioning, configuration changes, service requests, and decommissioning activities.
- Support AKS, Kubernetes, containerized workloads, Linux administration, cloud-hosted databases, and AI/ML infrastructure.
- Monitor infrastructure and services with enterprise observability tools and remediate configuration, security, and vulnerability issues.
- Respond to incidents, support root cause analysis, and implement corrective and preventive actions.
- Support release and deployment management, cloud demand and capacity management, business continuity, disaster recovery, resiliency, and operational recovery.
- Automate routine operational processes using Terraform, Python, Bash, PowerShell, or similar tools.
- Partner with security, risk, compliance, audit, and engineering teams on governance and control requirements.
- Maintain documentation, runbooks, and operational procedures and participate in on-call or after-hours support rotations as needed.
Requirements
- Bachelor’s degree in computer science, engineering, information technology, or a related field, or related experience.
- Typically 6–10 years of experience in cloud operations, SRE, infrastructure engineering, platform support, or AI/ML platform operations.
- Hands-on experience with Azure and GCP in enterprise production environments and working knowledge of AWS and/or OCI.
- Experience supporting Kubernetes, especially AKS, and strong Linux administration and troubleshooting skills.
- Experience supporting cloud-hosted databases such as Azure SQL Managed Instance and/or Oracle.
- Experience with Terraform, infrastructure as code, monitoring, logging, observability, vulnerability remediation, and tools such as Splunk, Wiz, and Qualys.
- Familiarity with Python, Bash, or PowerShell scripting and automation.
- Experience with incident, problem, request, and release management in enterprise environments.
- Understanding of governance, risk, compliance, and controls in a regulated environment, along with strong troubleshooting, communication, collaboration, and operational ownership skills.
- Professional certifications in relevant technologies or infrastructure management are preferred.
Benefits
- Competitive compensation, benefits, and wellbeing programs.
- Flexible global resources and tools supporting health, personal resilience, and financial goals.
- Generous paid leaves, including paid volunteer time.
- The role is located in Pittsburgh or Lake Mary and may require on-call or after-hours support rotations.
Tech Stack
Categories
DevOpsSite Reliability
About BNY Mellon
BNY Mellon is a public, New York–based global financial services company providing investment and wealth management, asset servicing, clearance, collateral, and treasury services to institutions, banks, governments, and individuals. It also offers data and investment operations software, including the Eagle platform, delivered as cloud and managed services. Founded in 1784, it is one of the world’s largest custodian banks and asset servicers.