3 days ago
Pittsburgh, PA, USASenior
Responsibilities
- Stabilize environments and sites through reliability engineering, analytics, metrics, site design consulting, platform management, and capacity planning.
- Create and maintain dashboards and monitoring systems, and implement SLAs and SLOs for applications, service sites, and platforms.
- Analyze operating-site and application metrics to perform performance tuning, fault finding, and troubleshooting of priority incidents.
- Participate in complex incident response, root-cause analysis, blameless post-mortems, testing strategies, and continuous improvements to reduce mean time to resolution.
- Mentor and train junior team members on infrastructure management and disaster recovery best practices.
Requirements
- Bachelor’s degree.
- 3+ years of relevant or direct industry experience.
- Knowledge of capacity planning, disaster recovery, IBM WebSphere, incident management, performance tuning, platform management, reliability engineering, site reliability engineering, system tuning, and troubleshooting.
- Competency in analytical thinking, application design, architecture, application maintenance and testing, software process improvement, software reliability management, system testing, and technical troubleshooting.
- In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered.
- No required certifications, licenses, or language assessments.
Benefits
- Medical and prescription drug coverage with a Health Savings Account option, dental and vision coverage, life insurance, short- and long-term disability protection, 401(k) matching, pension, and stock purchase plans.
- Dependent care reimbursement, backup child and elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a wellness program with financial incentives.
- Paid maternity and parental leave, up to 11 paid holidays, 9 occasional absence days, and 15–25 vacation days depending on career level and years of service.
- PNC states that this is an in-office position.
Categories
DevOpsSite Reliability
About PNC
PNC is a U.S. bank offering retail, business, and corporate banking, including checking, savings, credit cards, mortgages, auto loans, and wealth management. It earns revenue from interest income and fees across consumer, small-business, and institutional clients, and provides digital and branch services nationwide. Headquartered in Pittsburgh, it is a public company listed on the NYSE.