Lead Automation Engineer
Eli Lilly and Company13 hours ago
Hyderābād, IndiaStaff+
Responsibilities
- Build, test, ship, maintain, and extend production automation for validated remediation, including rollback, exception handling, and staged or canary rollout.
- Translate SRE-authored remediation procedures into executable, documented runbooks and keep them synchronized as procedures evolve.
- Instrument automations with metrics, structured logs, distributed traces, events, SLIs, SLOs, dashboards, and actionable alerts.
- Design signal correlation, alert tuning, noise reduction, confidence thresholds, and feedback loops for automation outcomes.
- Apply SRE practices such as error budgets, blameless-postmortem-driven fixes, graduation criteria, and staged autonomy.
- Partner with SRE, Operations, Reliability, platform, alerting, and application teams to validate automation safety and operational outcomes.
- Support ticket volume and flexible shift coverage as required by continuous operations.
Requirements
- 10+ years of hands-on automation engineering experience building and maintaining production automation or scripted remediation in enterprise IT operations.
- Hands-on observability experience with SLIs, SLOs, metrics, structured logs, distributed traces, dashboards, and alerts, using a major observability stack or equivalent.
- Experience turning documented fixes or remediation procedures into reliable, repeatable automation rather than one-off scripts.
- Practical scripting or programming ability with Python, PowerShell, Bash, or similar.
- Working knowledge of SRE concepts, including SLOs, error budgets, blameless postmortems, and graduation or autonomy criteria.
- Experience with rollback logic, exception handling, safe-execution guardrails, and staged or canary rollout.
- Familiarity with ITSM processes including incident, change, problem, and CAPA.
- Ability to work cross-functionally to validate and promote safe automation in regulated, audit-ready environments.
- Bachelor's degree or higher in Computer Science, Information Technology, or a closely related field.
- Preferred experience includes agentic or AI-assisted remediation, ServiceNow or similar ITSM platforms, Automation Anywhere, IBM BAW, CMDB and service mapping, analytics-driven incident identification, shared runbook libraries, shift-based production support, CI/CD, regulated industries, mentoring, React, and TypeScript.
Benefits
- Onsite role based in Hyderabad.
- Flexible or non-standard work hours may be required, including weekends and holidays, with applicable benefit adjustments.
- Shift flexibility is required to align with global delivery partners and continuous operations.
- Lilly provides workplace accommodation support for individuals with disabilities.
Tech Stack
Categories
About Eli Lilly and Company
Eli Lilly and Company researches, develops, manufactures, and markets prescription medicines and biologics for patients, sold through healthcare providers, pharmacies, and payers. Core therapeutic areas include diabetes, oncology, immunology, neuroscience, and obesity. Founded in 1876 and headquartered in Indianapolis, it is a public company (NYSE: LLY) with global operations and is building a new advanced manufacturing site for gene therapy and other modalities in Lebanon, Indiana.