Senior Software Engineer, Operations Tools & Al Enablement
Serve Robotics4 hours ago
Base Salary
$180k - $200k/yr
Responsibilities
- Discover operational workflows, recurring friction, and emerging failure points, then propose practical software improvements.
- Prioritize and deliver focused improvements based on user impact, effort, risk, and operational goals.
- Build iteratively with Operations users, gather feedback, and refine applications based on adoption and outcomes.
- Own and maintain internal tools, dashboards, automations, integrations, and other Operations applications.
- Design, implement, test, debug, deploy, troubleshoot, and support production software across multiple languages and Google Cloud Platform.
- Learn and contribute to the company’s Elixir-heavy core system.
- Review and improve AI-generated code, addressing defects, security and reliability gaps, dependencies, tests, documentation, monitoring, and maintainability.
- Coordinate with Operations, Product Engineering, and technical teams on APIs, schemas, authentication, platform changes, dependencies, and shared-system decisions.
- Help Operations identify useful AI-assisted workflows and establish safe, repeatable adoption practices.
- Support shipped software after launch, investigate failures, and verify that changes improve operational friction or delivery quality.
Requirements
- 5+ years of professional experience with substantial software engineering experience and ownership of shipped software.
- Ability to independently design, implement, test, debug, deploy, and maintain production applications, including unfamiliar or AI-generated codebases.
- Experience building, deploying, or supporting applications and services on Google Cloud Platform.
- Ability to learn unfamiliar programming languages quickly and contribute to an Elixir-heavy system; prior Elixir experience is not required.
- Experience building applications, internal tools, automations, or integrations for business or operational users.
- Proactive problem-solving, product judgment, entrepreneurial thinking, and ability to work through ambiguous requirements.
- Ability to assess testing, code review, access controls, sensitive data, dependency management, observability, and production support needs.
- Ability to work directly with non-engineering users, explain tradeoffs, and turn feedback into working software.
- Ability to lead cross-functional execution through influence, alignment, ownership, and follow-through.
- Interest in AI-assisted development and workflow automation, with the ability to validate results and recognize limitations.
- Preferred experience includes operator-facing applications, workflow automation, dashboards, fleet or robotics tools, and full-stack development across user interfaces, services, APIs, and data integrations.
- Preferred qualifications include Elixir development, taking prototypes into dependable operational use, effectively reviewing and maintaining AI-assisted code, owning products or internal tools through adoption, helping nontechnical teams adopt AI responsibly, and experience in robotics, autonomous vehicles, logistics, delivery, or field operations.
Tech Stack
ElixirGoogle Cloud Platform
Categories
About Serve Robotics
Serve Robotics builds AI-powered, low-emission sidewalk delivery robots for last‑mile logistics, primarily serving restaurants and retailers through platform partners. Spun out from Uber in 2021 and headquartered in Los Angeles, the public company (NASDAQ: SERV) has completed tens of thousands of deliveries and operates in cities including Los Angeles, Miami, Dallas, Atlanta, and Chicago. It holds multi-year agreements, including a deal to deploy up to 2,000 robots on the Uber Eats platform across multiple U.S. markets.