about 4 hours ago
Bangkok, ThailandSenior / Staff+
Responsibilities
- Lead the technical vision and execution of new SRE platforms.
- Define and promote SRE best practices across Agoda’s services.
- Design, build, and operate reliability platforms.
- Own safe deployment strategies such as canary releases and automated rollback.
- Proactively identify and mitigate reliability and scaling risks.
- Improve system resilience by partnering with platform and operation teams.
- Lead major incident response and operational excellence.
- Maintain and evolve incident, observability, alerting, and on-call tooling.
- Advance platform observability and reliability signals using Prometheus and Grafana.
- Define reliability roadmaps and OKRs.
Requirements
- 8+ years of relevant experience.
- Demonstrated ownership of architecting and operating mission-critical production systems.
- Proven ability to lead complex cross-team initiatives.
- Expertise in programming languages such as Go, Python, Rust, or Java.
- Deep hands-on experience with the Kubernetes ecosystem.
- Observability and monitoring expertise using Prometheus and Grafana.
- Strong incident management lifecycle experience.
- Experience with reliability engineering patterns.
- Solid data analysis skills, including SQL.
- Excellent communication and collaboration skills.
- Curiosity and continuous learning mindset.