15 days ago
Plano, TX, USASenior
Responsibilities
- Build, operate, and evolve cloud platforms supporting a large-scale mobile financial services product.
- Install, integrate, upgrade, troubleshoot, patch, and maintain cloud and Kubernetes infrastructure.
- Support AWS and EKS infrastructure, including node groups, networking, access control, cluster upgrades, and Kubernetes infrastructure components.
- Monitor systems, perform root-cause analysis, and manage incidents, problems, changes, backups, disaster recovery, and high availability.
- Configure and analyze AWS Network Firewall rules, inspection policies, logging, and blocked flows.
- Support deployments, migrations, capacity planning, HLD/LLD reviews, and controlled infrastructure changes.
- Collaborate with application, platform, network, security, and architecture teams and participate in 24/7 support.
Requirements
- Bachelor-level academic degree in engineering, IT, or telecommunications.
- Strong incident troubleshooting and debugging experience across AWS infrastructure and containerized environments.
- Experience with EKS, EC2, EBS, ECR, S3, Route 53, IAM, WAF, AWS Systems Manager, and Kubernetes infrastructure.
- Experience with Terraform/IaC, AWS CLI, kubectl, Ansible, and Python or equivalent scripting.
- Experience with monitoring, CloudWatch, AWS logging, root-cause analysis, backup, disaster recovery, and high availability.
- Experience with AWS Network Firewall or an equivalent technology, including rules, inspection policies, logging, and blocked-flow analysis.
- Ability to collaborate across multinational, multisite, cross-functional teams and communicate complex technical issues clearly.
- Willingness to participate in 24/7 support and travel for on-site work when required.
- Experience with AWS observability and monitoring tools, dashboards, and OpenTelemetry is preferred.
- Familiarity with KMS, CloudHSM, PrivateLink, and VPC Endpoints is preferred.
- Technical experience operating banking or financial systems is a merit.
Benefits
- Medical and dental plan options with company credits toward eligible premiums.
- Ericsson 401(k) plan with automatic company contributions and matching contributions.
- Annual bonus opportunity through a short-term variable compensation plan.
- Stock Purchase Plan and financial wellness programs.
- At least 15 vacation days, up to 3 personal days, 11 holidays, volunteer time, and annual sick time.
- Paid maternity, parental, and adoption leave.
- Educational assistance, matching gifts, recognition programs, life insurance, accidental death and dismemberment coverage, and short- and long-term disability coverage.
- The position is based in Plano, United States, requires 24/7 support participation, and may require on-site travel.
Tech Stack
Categories
DevOpsSite Reliability
About Ericsson
Ericsson is a publicly traded telecommunications vendor that builds mobile network infrastructure (RAN, core, OSS/BSS), cloud platforms, and managed services for communications providers and enterprises. Founded in 1876 and headquartered in Kista, Stockholm, it supplies 5G systems to operators worldwide and owns Vonage, expanding network APIs and enterprise communications offerings.
