Site Reliability Engineer, Senior – Backup Infrastructure
Toyota North AmericaResponsibilities
- Manage and maintain enterprise backup infrastructure using AWS Backups, NetBackup, Cohesity, and native database backup solutions.
- Own the reliability and performance of daily backups and restores, including compliance with defined RTO and RPO targets.
- Build automation for backup, restore, reporting, and operational workflows to reduce toil and improve efficiency.
- Design observability, alerting, health checks, SLIs, SLOs, and automated remediation processes for backup services.
- Troubleshoot production backup and restore issues, conduct root cause analysis, and implement durable fixes.
- Generate automated operational, audit, and compliance reports.
- Participate in capacity planning, restore testing, disaster recovery, business continuity exercises, incident response, postmortems, and on-call rotations.
- Collaborate with infrastructure, engineering, and operations teams to improve service reliability and operational readiness.
Requirements
- Bachelor’s degree in information technology, computer science, or a related field.
- At least 5 years of hands-on experience managing enterprise backup infrastructure in production, including AWS Backups, NetBackup, Cohesity, and native database backup solutions.
- At least 5 years of experience ensuring the reliability, availability, and operational health of daily backups and restores.
- At least 4 years of experience with backup, restore, and recovery testing, including RPO and RTO validation.
- At least 3 years of experience with observability and monitoring tools such as Dynatrace or CloudWatch.
- At least 3 years of scripting experience with Bash, Python, or PowerShell.
- At least 3 years of experience building automation for backup, restore, reporting, or operational workflows.
- At least 4 years of troubleshooting and root cause analysis experience for backup failures, restore issues, and operational gaps.
- At least 3 years of experience with SRE principles, including SLIs, SLOs, error budgets, observability, toil reduction, and incident response.
- At least 3 years of experience generating and automating operational, compliance, and audit reports.
- At least 2 years of experience with enterprise database backup and restore operations, such as Oracle, SQL Server, or PostgreSQL.
- At least 2 years of experience with automation or configuration management frameworks such as Ansible.
- At least 2 years of experience documenting runbooks, standards, procedures, and recovery processes.
- Experience with AWS, Linux, and Windows production environments, incident management, problem management, reliability engineering, or relevant AWS, backup technology, or observability certifications is a bonus.
Benefits
- Team-oriented, flexible, and respectful work environment.
- Professional growth and development programs, including tuition reimbursement.
- Team Member Vehicle Purchase Discount and Toyota Team Member Lease Vehicle Program when applicable.
- Comprehensive health care and wellness plans for the employee’s family.
- Toyota 401(k) Savings Plan with company match and an annual retirement contribution when applicable.
- Paid holidays and paid time off.
- Referral services for prenatal services, adoption, childcare, schools, and related needs.
- Tax-advantaged accounts, including HSA, Health Care FSA, and Dependent Care FSA.
- Relocation assistance when applicable.
Tech Stack
Categories
About Toyota North America
Mundialmente, a Toyota construiu, ao longo de mais de 80 anos, um modelo de negócio reconhecido por suas bases de eficiência e busca contínua da produtividade, movida pela ambição de colaboradores aptos a oferecer soluções de mobilidade cada vez melhores às pessoas. No Brasil, em mais de 65 anos de história, a marca consolidou-se ao construir um legado pautado na busca incansável pela melhoria contínua de processos, estratégias, produtos e serviços, além de solidificar cada relacionamento no decorrer dos anos pelo viés do Respeito pelas Pessoas e Contribuição com a Sociedade – valores transversais da cultura da corporação. Aqui no País, a subsidiária da Toyota mantém ativamente três unidades produtivas: Indaiatuba, Sorocaba e Porto Feliz (todas localizadas no Estado de SP), e orgulha-se por deter o título de primeira operação fora do Japão, quando iniciou atividades no município de São Bernardo do Campo, em meados de 1962. Para mover este legado adiante, a empresa conta com 6.000 colaboradores, sempre aptos a vencer desafios do cotidiano do setor e aprimorar competências que são fundamentais para o surgimento de talentos fundamentais para o futuro da companhia no Brasil.