3 days ago
Bengaluru, IndiaSenior
Responsibilities
- Own the reliability, availability, performance, and evolution of the internal engineering platform and critical services.
- Participate in on-call rotations and lead incident triage, debugging, root cause analysis, and post-mortems.
- Build and operate platform automation and AI-powered, agent-based workflows to reduce manual operational effort.
- Design guardrails, validation pipelines, safety mechanisms, observability, and rollback capabilities for automated and AI-generated production changes.
- Enable closed-loop automation to detect, diagnose, remediate, and validate reliability issues.
- Define and track SLIs and SLOs and use reliability data to guide engineering decisions.
- Standardize build, deployment, and release workflows for safe and predictable delivery.
- Identify and remediate security vulnerabilities, including risks introduced by automated changes.
- Partner with development teams on service resilience, operability, and automation-first system design.
Requirements
- 10+ years of experience operating production platforms or large-scale distributed systems.
- Proven experience with incident management, on-call operations, and production debugging.
- Strong programming skills in Java, Python, Go, Shell, or equivalent.
- Hands-on experience with monitoring, alerting, logging, and tracing tools.
- Experience building or maintaining CI/CD pipelines and release processes.
- Familiarity with platform upgrades, dependency management, and system lifecycle operations.
- Experience building or integrating AI-driven or agent-based automation frameworks, or strong interest in the area.
- Working knowledge of Linux-based production environments.
- Strong communication and cross-team collaboration skills.
- Experience with SRE frameworks such as SLOs, error budgets, and reliability reviews is preferred.
- Experience with chaos engineering, resilience testing, self-healing systems, or large-scale platform standardization is preferred.
About TCGplayer
TCGplayer operates an online marketplace and software tools for buying and selling trading card games and related collectibles, serving hobby shops and individual sellers. It generates revenue through marketplace fees, seller subscriptions, and fulfillment programs such as TCGplayer Direct. An eBay subsidiary, the company provides authentication and logistics services that help stores list inventory at scale and reach buyers across the U.S. and internationally.