1 day ago
Reston, VA, USAMid Level / Senior
H1B sponsor
Base Salary
$87k - $157k/yr
Responsibilities
- Maintain, support, troubleshoot, patch, and upgrade an on-premises ServiceNow production instance.
- Develop and test requested enhancements in development and sandbox environments before migrating changes to production.
- Configure tables, forms, lists, UI Policies, UI Actions, ACLs, users, groups, roles, workflows, dashboards, and reports.
- Write and debug JavaScript for Client Scripts, Business Rules, and Script Includes.
- Support the Linux-based ITSM backend and related systems.
- Assist with licensing changes, instance upgrades, security requirements, roadmap development, and project reporting.
- Gather requirements from nontechnical stakeholders and translate them into platform configurations and business process solutions.
Requirements
- BS degree and 4–8 years of relevant experience, or a master's degree and 4+ years of relevant experience.
- A high school diploma with an additional 2 years of relevant experience may substitute for a degree.
- Top Secret security clearance.
- ServiceNow data schema, table relationship, dot-walking, configuration, administration, workflow, reporting, Update Sets, and on-premises upgrade experience.
- Foundational HTML, CSS, and XML knowledge and JavaScript scripting and debugging experience.
- Linux experience supporting and upgrading an ITSM platform backend.
- Completion of the ServiceNow Fundamentals course and IAT II certification.
- Active ServiceNow Certified Application Developer, Certified System Administrator, Certified Implementation Specialist, or another ServiceNow certification, or the ability to obtain one within three months of hire.
- Preferred qualifications include ITIL v3/v4 Foundations certification and ServiceNow REST/SOAP API experience.
Benefits
- Hybrid work arrangement in Chantilly, Virginia.
- Monday through Friday, 6:00 AM–2:30 PM schedule.
- As-needed travel to Washington, DC, or Alexandria, Virginia, under 25%.
Tech Stack
Categories
About Leidos
Leidos builds and operates technology and engineering solutions for defense, intelligence, civil, and health agencies, including systems integration, cyber, enterprise IT, sensors, and healthcare IT. It primarily sells through government contracts and long-term programs, plus managed services and mission software. Founded in 1969 and headquartered in Reston, Virginia, Leidos is a Fortune 500 public company on the NYSE; customers include U.S. defense and intelligence agencies and civil bodies such as the FAA.