Principal Software Engineer - Multi-Cloud Control Plane - Kubernetes
ServiceNow21 days ago
Base Salary
$255k - $445k/yr
Responsibilities
- Set technical direction and architecture standards for a cloud-native platform spanning Kubernetes, distributed systems, and hyperscaler infrastructure.
- Own complex platform problems involving multi-cloud topology, control-plane design, workload isolation, identity and trust fabrics, and fleet-scale reliability.
- Drive architectural consistency and best-practice adoption across multiple engineering teams and organizations.
- Assess technical risks and make strategic decisions regarding managed versus self-managed infrastructure, portability, and multi-hyperscaler strategy.
- Design and build critical control planes, operators, and infrastructure abstractions.
- Mentor staff and principal engineers and develop the organization’s technical leadership.
Requirements
- 12+ years of experience designing, building, and operating large-scale distributed systems in production.
- Deep experience operating Kubernetes at multi-cluster, multi-region, and multi-tenant scale.
- Authoritative hands-on experience with one or more of AWS, Azure, or GCP and their managed Kubernetes offerings: EKS, AKS, or GKE.
- Proven technical leadership across multiple engineering teams and the ability to influence architecture without positional authority.
- Deep expertise with operator/controller patterns, infrastructure-as-code, control planes such as Crossplane, GitOps delivery, container networking, and service mesh.
- Strong programming skills in Go and fluency across the cloud-native ecosystem.
- Experience integrating AI into engineering or platform work, such as AI-powered tooling, operational automation, agentic systems, or infrastructure strategy.
- Preferred experience with workload identity, mTLS, SPIFFE/SPIRE, multi-tenant isolation, runtime security, Kata Containers, regulated or federal platforms, FedRAMP, air-gapped deployments, self-hosted distribution, OCI bundling, and large-scale observability.
Benefits
- Flexible hybrid arrangement requiring two days per week in a ServiceNow office, with listed offices in Santa Clara, San Diego, and Kirkland.
- Health plans including flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Regular employee position with compensation and benefits based on geographic work location.
About ServiceNow
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.