NICE

Software Engineer, CX

NICE
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7 days ago
Pune, IndiaMid Level / Senior
H1B Sponsor

Responsibilities

  • Design and develop NiCE CXone products and features across application tiers.
  • Work as an individual contributor on complex reporting-based projects.
  • Interpret business requirements and collaborate with technical teams and designers.
  • Participate in technology evaluations and proof-of-concept projects.
  • Conduct unit testing, code reviews, integration testing, and system-level automation.
  • Resolve defects found during the QA cycle and support the production environment.
  • Troubleshoot performance issues and contribute to performance tuning.
  • Collaborate with other developers in a team environment.
  • Partner with AI Transformation Leads to deliver AI-driven business outcomes and build AI-powered solutions using LLMs, agents, and automation frameworks.

Requirements

  • Bachelor’s degree in computer science.
  • 2–4 years of hands-on experience as a Java developer working on web and server-side applications.
  • Strong object-oriented design and coding skills.
  • Expertise with Java, J2EE, Spring, Spring Boot, Hibernate, web services standards, JSON, and REST.
  • Demonstrated experience developing multi-tier web applications.
  • Solid understanding of relational database concepts.
  • Hands-on experience with Agile frameworks and DevOps tools.
  • Experience with unit- and system-level automation using JUnit or TestNG.
  • Strong performance-tuning and troubleshooting skills.
  • Experience writing integration tests with Cucumber.
  • Strong analytical, problem-solving, communication, interpersonal, and presentation skills.
  • Experience with MicroStrategy, Scala, or similar technologies is advantageous.
  • Hands-on experience with CI/CD, TDD, modern software development practices, AI development tools, LLMs, agents, and automation frameworks is advantageous.

Benefits

  • NiCE-FLEX hybrid work model with 2 days in the office and 3 days working remotely each week.

Tech Stack

CucumberJavaJUnitScalaSpring BootTestNG

Categories

NICE

About NICE

5,001-10,000 employees

NiCE is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

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