3 days ago
Base Salary
$92k - $167k/yr
Responsibilities
- Configure, implement, and maintain ServiceNow Strategic Portfolio Management capabilities.
- Support Demand Management, Project Management, Resource Management, Financial Management, and Strategic Planning.
- Develop workflows, business rules, client scripts, forms, UI policies, dashboards, reports, and KPIs.
- Build REST and SOAP integrations between ServiceNow SPM and ITSM, CMDB, and ITOM modules.
- Translate stakeholder and business analyst requirements into maintainable technical solutions.
- Troubleshoot application issues and support platform performance, security, and reliability.
- Assist with ServiceNow upgrades, patches, testing, and migrations while following platform standards.
Requirements
- 4–6+ years of hands-on ServiceNow engineering, development, configuration, or implementation experience.
- At least 2 years of direct ServiceNow SPM or PPM experience.
- Experience with Demand Management, Project Management, Resource Management, Investment Funding, Strategic Planning Workspace, and Goal Framework.
- Experience with JavaScript, Glide API, business rules, client scripts, UI actions, workflows, and REST/SOAP integrations.
- Experience creating ServiceNow dashboards, reports, and KPIs and working with ITSM capabilities.
- Experience with ServiceNow upgrades, patching, troubleshooting, and customization decisions.
- Active Secret security clearance with TS/SCI eligibility and U.S. citizenship.
- One of the following education and experience combinations: bachelor's degree with 8+ years, master's degree with 3+ years, or high school diploma/GED with 10+ years of relevant experience.
- Preferred qualifications include ServiceNow CSA, CIS-SPM/PPM, or CAD certifications; ServiceNow Agile Development, ITSM, CMDB, Service Catalog, DoD or federal environment experience; and familiarity with USCENTCOM/J6 requirements.
Benefits
- Onsite Tampa, Florida schedule with potential hybrid flexibility of four days onsite and one day remote.
- Opportunity to support critical Department of Defense and USCENTCOM J6 military IT operations.
- Work alongside experienced engineers on complex ServiceNow technical challenges and enterprise planning solutions.
Tech Stack
JavaScriptSOAP
Categories
About Leidos
Leidos builds and operates technology and engineering solutions for defense, intelligence, civil, and health agencies, including systems integration, cyber, enterprise IT, sensors, and healthcare IT. It primarily sells through government contracts and long-term programs, plus managed services and mission software. Founded in 1969 and headquartered in Reston, Virginia, Leidos is a Fortune 500 public company on the NYSE; customers include U.S. defense and intelligence agencies and civil bodies such as the FAA.