Site Reliability Engineer III
American Express3 days ago
Phoenix, AZ, USASenior
Base Salary
$104k - $175k/yr
Responsibilities
- Collaborate with software engineering teams to design and implement features that improve system resilience, scalability, and performance.
- Identify and resolve system bottlenecks and failure points.
- Develop automation tools, frameworks, and infrastructure-as-code practices for operational workflows, deployments, and infrastructure management.
- Participate in architectural design discussions focused on reliability, scalability, and performance.
- Design and execute chaos engineering experiments and resiliency testing.
- Develop and maintain disaster recovery plans and business continuity strategies.
- Promote observability practices including error budgets, service-level objectives, and service-level indicators.
- Collaborate with product and business teams to align technology initiatives with business objectives.
Requirements
- Bachelor’s degree in computer science, information technology, engineering, or comparable experience.
- Advanced degree preferred.
- Knowledge of modern observability tools and platforms including Splunk, Elastic Search, Prometheus, and Grafana.
- Knowledge of Kubernetes, Docker, and containerization technologies.
- Knowledge of logging, monitoring, tracing, and performance analysis platforms.
- Knowledge of cloud-based SRE practices and experience with AWS, Azure, or Google Cloud.
- Experience in software development or technology operations with a focus on site reliability engineering.
- Experience with Linux/Unix systems, object-oriented programming languages such as Java, scripting languages such as Python and Bash, and cloud platforms such as AWS, Azure, or GCP.
- Advanced certification in Site Reliability Engineering or a related field is a plus.
Benefits
- Competitive base salaries and bonus incentives.
- 6% company match on the retirement savings plan.
- Free financial coaching and financial well-being support.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible working model with hybrid, onsite, or virtual arrangements depending on the role and business need.
- 20+ weeks of paid parental leave for all parents, including for pregnancy, adoption, or surrogacy.
- Access to global onsite wellness centers staffed with nurses and doctors, depending on location.
- Free confidential counseling through the Healthy Minds program.
- Career development and training opportunities.
Tech Stack
AWSAzureBashDockerElasticsearchGoogle CloudGoogle Cloud PlatformGrafanaJavaKubernetesLinuxPrometheusPythonSplunk
Categories
Site Reliability
About American Express
American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.