5 months ago
Remote, CanadaSenior
Responsibilities
- Contribute substantially to the platform frontend engineering team
- Build and continuously improve the Cresta platform and support new product requirements
- Work with product and engineering teams and stay closely connected to customer requirements
- Analyze technical tradeoffs and own customer-facing deliverables
- Develop high-quality, well-designed, reusable, and well-tested system components
- Contribute to overall system designs and identify product improvement opportunities
- Demonstrate and uphold engineering best practices
- Own a substantial part of the Cresta product and platform
Requirements
- Bachelor’s degree in Computer Science or a related field
- 8+ years of experience in relevant domains
- Strong Computer Science fundamentals and very solid coding skills
- Experience with React or Angular, including use in large-scale consumer-facing products
- Proficiency designing and maintaining clear frontend architecture
- Experience serving as a technical lead for a frontend stack supporting various product features
Benefits
- Medical, dental, and vision plans
- Paid parental leave
- Monthly health and wellness allowance
- Work-from-home office stipend for a remote environment
- Lunch reimbursement for in-office employees
- Three weeks of paid time off in Canada
- The role is available in the United States and Canada with remote and in-office arrangements mentioned
About Cresta
Cresta builds a generative AI platform for contact centers, combining AI agents, real-time agent assistance, conversation intelligence, and quality/coaching tools. It sells enterprise software to customer-support and sales organizations to automate and improve conversations across voice and digital channels. Founded in 2017 and headquartered in Sunnyvale, California, the privately held company counts brands such as Alaska Airlines, Cox Communications, Intuit, United Airlines, and Marriott among its customers.