1 day ago
Bengaluru, India or Hyderābād, IndiaStaff+
Responsibilities
- Own end-to-end architecture, technical design, delivery governance, and operational success for Microsoft Dynamics 365 CRM and Power Platform solutions.
- Lead multidisciplinary Agile squads of architects, developers, functional consultants, integration specialists, testers, and support teams.
- Translate business, functional, data, integration, security, and operational requirements into scalable and secure technical solutions.
- Design solutions using Dynamics 365 Sales, Customer Service, Customer Insights, Power Apps, Power Automate, Power Pages, and Dataverse.
- Define architecture standards, reusable patterns, security frameworks, ALM practices, development governance, and quality assurance processes.
- Architect enterprise integrations using Dynamics 365 and Dataverse APIs, Azure Functions, Logic Apps, API Management, Service Bus, and REST services.
- Oversee data architecture, migration, modernization, release management, DevOps, environment strategy, and production support governance.
- Lead architecture reviews, risk management, modernization initiatives, technical governance, stakeholder engagement, and continuous improvement.
Requirements
- 10–15 years of experience, including significant experience delivering Microsoft Dynamics 365 CRM/Customer Engagement solutions in Solution Architect, Technical Architect, Technical Lead, or Squad Lead capacities.
- Deep expertise in Dynamics 365 Sales, Customer Service, Dataverse, Power Apps, Power Automate, and Power Platform architecture.
- Hands-on development experience with C#, .NET, plugins, custom APIs, JavaScript, TypeScript, web resources, and Dynamics 365 extensibility frameworks.
- Experience designing enterprise integrations with Dynamics 365 Web API, Dataverse APIs, REST APIs, Azure Functions, Logic Apps, API Management, Service Bus, and Azure integration technologies.
- Expertise in Dynamics 365 security architecture, including business units, security roles, teams, hierarchy security, record sharing, and field-level security.
- Experience leading enterprise-scale data migration, transformation, cleansing, deduplication, reconciliation, and modernization initiatives.
- Experience with Azure DevOps, Git, CI/CD, Power Platform Pipelines, managed solutions, environment management, release management, and ALM.
- Leadership experience managing Agile delivery squads, conducting architecture reviews, mentoring technical teams, driving governance, and engaging senior business and technology stakeholders.
- Preferred experience includes Dynamics 365 Customer Insights, Field Service, Omnichannel for Customer Service, Customer Service Workspace, Contact Center, PCF controls, Power Pages, Microsoft Copilot Studio, Azure security and monitoring services, and enterprise migration tools.
- Microsoft certifications in Dynamics 365, Power Platform, Azure Solutions Architecture, or Power Platform Solution Architect Expert are highly desirable.
Benefits
- Hybrid-friendly work culture with support for employee well-being.
- Be Well programs supporting financial, mental, physical, and social health.
- Professional development through personalized goals, continuous feedback, coaching, hands-on experiences, and certification opportunities with Microsoft, Google, and Amazon.
- Training and learning opportunities focused on current industry trends and technologies.
- Inclusive culture emphasizing belonging, empathy, growth, and shared success.
Tech Stack
Categories
Solutions Engineering
About Kyndryl
Kyndryl is a public IT services company that designs, runs, and modernizes mission-critical infrastructure for large enterprises and governments. Spun off from IBM in 2021, it is headquartered in New York City and trades on the NYSE (ticker: KD). The company provides managed infrastructure, cloud migration and operations across AWS, Azure, and Google Cloud, plus mainframe, network, security, data, and digital workplace services.