1 day ago
Vancouver, CanadaMid Level
Responsibilities
- Administer, support, configure, and maintain .NET-based enterprise application environments.
- Troubleshoot application, platform, configuration, performance, authentication, integration, and service-dependency issues.
- Perform user and role management, scheduled maintenance, patching, deployment coordination, release validation, and environment refreshes.
- Analyze support tickets, perform root-cause analysis, and implement permanent corrective actions.
- Monitor dashboards, logs, performance indicators, scheduled jobs, and alerting tools to identify issues proactively.
- Support APIs, connectors, authentication flows, certificates, and backend service dependencies.
- Make minor code or configuration changes and configure platform capabilities for small enhancements.
- Collaborate with developers, architects, infrastructure teams, and business stakeholders to resolve complex issues.
- Participate in incident, problem, and change management processes while meeting SLAs.
- Create and maintain administrative procedures, environment documentation, troubleshooting guides, runbooks, and knowledge articles.
Requirements
- 4+ years of experience in .NET platform administration, application support, or maintenance roles.
- Strong knowledge of .NET Framework or .NET Core, application pools, services, environment configuration, and IIS administration.
- Experience troubleshooting performance, configuration, authentication, and service-dependency issues.
- Understanding of REST APIs, web services, authentication tokens, and certificates.
- Ability to perform basic debugging, log analysis, and triage for .NET applications and platform components.
- Familiarity with CI/CD pipelines using Azure DevOps, GitHub Actions, or Jenkins.
- Working knowledge of SQL for queries, data checks, and data-related troubleshooting.
- Experience with ticketing tools such as ServiceNow, JIRA, or Azure DevOps.
- Strong communication, documentation, and operational discipline.
- Preferred: PowerShell scripting experience, exposure to Azure App Services, Azure Functions, or containers, and AZ-900, AZ-204, or vendor-specific administration certifications.
Benefits
- Base compensation is listed in the range of $44,951-$105,456 CAD.
- Paid time off may include 12-25 vacation days depending on employee grade, company holidays, personal days, and sick leave.
- Medical, dental, and vision coverage, or provincial healthcare coordination in Canada, may be available.
- Retirement savings plans such as 401(k) in the U.S. or RRSP in Canada may be available.
- Life and disability insurance and employee assistance programs may be available.
- Additional benefits are determined by local policy and eligibility for regular, full-time employees.
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.