1 day ago
Herndon, VA, USAMid Level
H1B sponsor
Base Salary
$155k - $210k/yr
Responsibilities
- Serve as the on-shift technical escalation point for complex, large-scale distributed-system issues.
- Lead root cause analyses for significant operational events, write Correction of Error documents, and drive corrective actions to completion.
- Design, build, and maintain automation and tools that reduce manual work and improve operational speed and scale.
- Identify and improve gaps in operational processes, runbooks, documentation, and team handoffs.
- Mentor junior engineers through code reviews, troubleshooting guidance, and knowledge sharing.
- Maintain operational readiness and accurate runbooks across teams.
Requirements
- Experience troubleshooting across application, host, and network layers.
- Experience with one or more scripting languages, including Python, Ruby, or Perl.
- At least 2 years of Linux or Windows systems administration experience.
- Experience debugging and performing systems analysis to resolve or mitigate issues quickly.
- Current, active U.S. Government TS/SCI security clearance with polygraph.
- Preferred: 3+ years of cloud computing experience and 3+ years of computer networking experience.
- Preferred: experience with operational-event root cause analysis, production computing procedures, automation tools, and mentoring or guiding engineers.
Benefits
- Base benefits include health insurance, life and AD&D insurance, employee assistance and mental-health support, medical advice access, flexible spending accounts, adoption and surrogacy reimbursement, 401(k) matching, paid time off, and parental leave.
- The position includes sign-on payments and restricted stock units, with final compensation based on experience, qualifications, and location.
- This is a 24/7 shift-work position that may require nights and weekends.
- Flexible work hours and arrangements are part of the stated work-life-balance culture.
About Amazon
Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.