Lead Engineer, System Engineering

1 month ago

Bengaluru, IndiaStaff+

Responsibilities

Evaluate system engineering solutions and select scalable, reliable approaches for the TCOS and Dispatch product line.
Serve as a subject matter expert, explaining system behavior and product interactions to customers and development teams.
Lead future concepts, design enhancements, requirements clarification, and technical correspondence for TCOS products.
Triage customer-reported problems, determine severity and priority, and perform initial investigations.
Engage with development teams on clarification, story acceptance, refinement, testing, validation, and design decisions.
Own and prioritize the overall project backlog and ensure readiness for sprint planning.
Decompose features into vertical-slice user stories with SMART acceptance criteria and clear business needs.
Collaborate with program managers on short-term roadmap planning and capability preparation.
Represent customer needs to Scrum teams and coordinate with Release Engineers.
Provide project status updates, customer-facing technical documentation, and input to user manuals and installation instructions.
Establish integration with Cyber Security and Compliance teams and provide technical leadership, mentoring, and oversight.

Bachelor’s degree in Computer Science or a STEM major.
At least 5–6 years of professional experience as a System Engineer or in an equivalent role.
Hands-on experience decomposing requirements into Agile features and user stories with strong acceptance criteria and traceability.
Ability to translate ambiguous requests into actionable user stories and understand technology-stack impacts.
Experience conducting customer and stakeholder interviews and developing personas.
Experience with Rally, Jira, or other defect and work-tracking tools.
Ability to generate and interpret Agile metrics such as burn-up, burn-down, and velocity reports.
Strong knowledge of the Software Development Life Cycle and collaboration with Quality Engineering and DevOps teams.
Strong problem-solving, technical communication, effort estimation, technology-impact analysis, and buy-versus-build assessment skills.
Ability to work under minimal supervision, influence stakeholders, navigate matrixed organizations, and communicate with senior leadership.
Ability to work effectively with global teams and provide team oversight, mentoring, and delegation.

Office-based role in Bangalore, India.
Equal employment opportunity and an inclusive workplace committed to diversity and belonging.
Work with global teams and a company focused on transportation technology and innovation.

10,000+ employees