Platform Performance & Resilience (AI-Enabled) Engineer
Toshiba Global Commerce Solutions - External10 hours ago
Responsibilities
- Engage customers and internal teams to define performance expectations, scale targets, operational constraints, and system behavior requirements.
- Translate business requirements into performance models, load plans, and repeatable automated validation.
- Lead platform-wide performance testing with k6, including realistic simulations of POS behavior, store concurrency, and cloud interactions.
- Design virtualized environments and simulators for store workloads, transaction flows, and external dependencies.
- Own infrastructure sizing and capacity models covering clusters, databases, messaging throughput, and resource allocation.
- Define resilience behavior and patterns for failures, degraded dependencies, and partial outages.
- Establish end-to-end observability and telemetry requirements across edge, store, and cloud environments.
- Use AI-driven systems to generate and evaluate performance and resilience scenarios, identify regressions and anomalies, and automate validation workflows.
Requirements
- At least 5 years of software engineering experience focused on distributed systems.
- Proven experience in performance engineering and scalability architecture.
- Hands-on experience with k6 or similar performance testing tools and with load, stress, and scalability testing.
- Strong background in capacity planning and infrastructure sizing.
- Experience working directly with customers on performance and system behavior.
- Deep understanding of distributed-systems patterns including concurrency control, latency management, retries and backoff, circuit breakers, graceful degradation, and workload isolation.
- Experience with cloud-native systems on AWS, GCP, or Azure and with Kubernetes.
- Strong debugging and performance analysis skills.
- Preferred experience with multi-tier edge, on-premises/store, and cloud architectures; simulation or virtualization environments; event-driven systems; observability frameworks; or AI-driven testing and validation systems.
Benefits
- Group medical, dental, and vision coverage.
- Employee Assistance Programs and pre-tax spending accounts.
- 401(k) plan with company match.
- Company-provided life insurance and pet insurance.
- Employee discounts and generous paid holidays, vacation, and sick/personal days.
- Must be located near or within the Raleigh-Durham area.
- Toshiba Global Commerce Solutions will not provide visa sponsorship for this position now or in the future.
Tech Stack
About Toshiba Global Commerce Solutions - External
Toshiba Global Commerce Solutions builds retail point-of-sale and self-checkout systems, software, and peripherals for supermarkets, big-box, and specialty retailers. It sells integrated hardware, retail operating systems and middleware, and field services that install, maintain, and repair in-store technologies. Founded in 2012 and headquartered in Durham, North Carolina, it serves global chains; customers cited in job postings include Walmart, Kroger, Costco, Carrefour, Boots, and The Gap.