2 months ago
Base Salary
$141k - $188k/yr
Responsibilities
- Configure and troubleshoot Carbyne’s emergency communication platform.
- Install, maintain, integrate, and contribute to PBX projects and unified communications solutions.
- Deploy customized unified communications solutions for clients.
- Own new-customer onboarding according to customer requirements, solution specifications, and best practices.
- Create and maintain technical specifications and solution documentation.
- Provide technical support and training to the Operations team for 911 emergency communications systems.
- Act as the technical liaison among Operations, R&D, Sales, the CTO Office, and Product Managers.
- Support highly available RTC and VoIP signaling services with stringent security, authentication, authorization, and uptime requirements.
Requirements
- Hands-on installation and deployment experience with open-source unified communications platforms such as Kamailio, FreeSWITCH, or Asterisk.
- Extensive knowledge of VoIP architecture, deployments, SIP, SDP, RTP, WebRTC, codecs, packetization, encryption, transport, and troubleshooting.
- At least 3 years of experience deploying open-source VoIP solutions in solutions-deployment roles.
- At least 3 years of networking experience, including the OSI model and network layers 1–7.
- Working knowledge of Linux environments and Bash scripting.
- Hands-on experience deploying on private and public network/security clouds, including AWS.
- Preferred certifications include CCIE, CCNP, or CCNA Voice.
- Knowledge of Docker, Kubernetes, and AWS infrastructure is preferred.
Benefits
- Hybrid work arrangement with an expectation of four days per week in the office.
- Competitive salary and a 401(k) with employer match.
- Discretionary paid time off.
- Paid parental leave for all employees.
- Medical, dental, and vision plans.
- Fitness programs and emotional and mental wellness support.
- Learning and development programs.
- Office snacks.
Tech Stack
Categories
Solutions Engineering
About Axon
Axon builds TASER energy devices, body and in-car cameras, sensors, and a cloud software suite for managing evidence, records, and real-time operations used by law enforcement, public safety agencies, and enterprises. Revenue comes from hardware sales bundled with SaaS subscriptions and services across its Axon Evidence and Records platforms. Founded in 1993 and headquartered in Scottsdale, Arizona, Axon Enterprise is a NASDAQ-listed public company serving police departments and government customers globally.