Senior Specialist, Implementation Engineer - Spain
Checkout.com2 months ago
Barcelona, SpainSenior
Responsibilities
- Provide technical support to merchants implementing Checkout.com payment processing technology.
- Answer integration questions involving configuration, debugging, documentation, testing, go-live support, and post-live support.
- Investigate, troubleshoot, escalate, resolve, report, track, and analyze integration incidents.
- Collaborate with Merchant Configuration, Sales, Account Managers, and Merchant Care during customer trials, integrations, and post-implementation support.
- Work with Product teams to identify improvement opportunities.
- Advise the Manager on customer-satisfaction issues and recommend appropriate actions.
- Manage multiple customer projects and integrations simultaneously.
- Maintain and update libraries and plugins used in integrations.
Requirements
- Technical support experience in a technology or fintech company.
- Payments experience is advantageous.
- Required understanding of API, REST, webhooks, and logs.
- Strong coding skills in at least one of Java, JavaScript, PHP, Python, Go, or C#.
- Experience with Node.js and React is a plus.
- Knowledge of iOS or Android is a plus.
- Excellent communication and relationship-building skills.
- Ability to work in a customer-focused and target-driven environment.
- Fluency in Spanish and English; additional languages are a plus.
Benefits
- Hybrid working model with three days per week in the office.
- Inclusive and accessible work environment with accommodations available during the hiring process.
- Opportunities for ownership, meaningful work, recognition, and professional growth.
About Checkout.com
Checkout.com processes payments for thousands of companies that shape the digital economy. Our global digital payments network supports over 145 currencies and delivers high-performance payment solutions across the world, processing billions of transactions annually. In 2025, Checkout.com processed more than $300bn in ecommerce payments volume. We help enterprise merchants boost acceptance rates, combat fraud, and turn payments into a major revenue driver. Headquartered in London and with 19 offices worldwide, Checkout.com is trusted by leading brands such as Spotify, HelloFresh, eBay, Uber, Pinterest, Vinted, Klarna, Financial Times, and Sony. Checkout.com. Where the world checks out.