about 2 hours ago
Taipei, Taiwan or Singapore, SingaporeIntern / Entry Level
Responsibilities
- Set up dashboards and alerts; script repetitive ticket steps.
- Participate in root cause analyses and log user pain points weekly.
- Propose product fixes based on user feedback.
- Build a lightweight agent with at least one reusable skill.
- Optimize workflows in incident management tooling.
Requirements
- Pursuing a degree in CS, Data, AI, or a related major.
- Proficient in Linux and scripting (Shell/Python).
- Basic knowledge of SQL.
- Ability to write actionable runbooks.
- Experience in improving user experience from support data.
- Basic understanding of agents and skills.
Benefits
- Shape the future with the world’s leading blockchain ecosystem.
- Collaborate with world-class talent in a flat organizational structure.
- Tackle unique, fast-paced projects with autonomy.
- Opportunities for career growth and continuous learning.
- Competitive salary and company benefits.
- Work-from-home arrangement.