QA Automation Engineer (CPaaS) -QA Office Department (RS Product Delivery & Innovation Div)
Rakuten Symphony2 days ago
Tokyo, JapanMid Level / Senior
Responsibilities
- Execute and monitor development cycles and product deliveries while promoting customer-focused quality practices.
- Design comprehensive test cases and align validation strategies with developers and cross-functional teams.
- Develop and maintain manual and automated test suites for frontend and backend components.
- Monitor, manage, and optimize automated test pipelines using CI/CD practices.
- Investigate issues, review functional specifications and logs, debug defects, and recommend customer-experience improvements.
- Use AI technologies and Generative AI/LLM tools to improve test strategies, automate tasks, identify defects, and develop AI-driven testing frameworks.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related technical field.
- 3–5 years of strong hands-on QA Engineer experience covering both automation and manual testing.
- Working knowledge of AI-assisted software testing, including Generative AI and LLM tools such as GitHub Copilot, ChatGPT, and Claude.
- Expertise in one or more programming languages, preferably Java, Python, or Kotlin.
- Experience with web automation and API automation using industry-standard frameworks.
- Experience maintaining pipelines and understanding CI/CD processes and tools such as Argo, Jenkins, and CircleCI.
- Experience with version control systems such as GitHub, GitLab, or Bitbucket.
- English proficiency in written and verbal communication.
- Preferred qualifications include performance testing experience, Kubernetes experience, and exposure to Python.
Benefits
- Based in the Tokyo office in a diverse, multicultural global team.
- Collaborates with team members located in Tokyo, the UK, and India.
About Rakuten Symphony
Rakuten Symphony builds cloud-native telecom software and services for mobile network operators, including Open RAN platforms, OSS/BSS, and network automation. It sells software subscriptions and deployment/managed services to carriers and enterprises building private networks. Headquartered in Tokyo, it is a business of Rakuten Group, Inc., and its technology underpins the Rakuten Mobile network in Japan, with operations across Asia, Europe, the Middle East, and the Americas.