1 month ago
United Kingdom (city not specified)Entry Level
Responsibilities
- Provide consulting, specification, installation, configuration, user assistance, training, and helpdesk support for Lantek CAD/CAM software solutions.
- Diagnose and troubleshoot customer software issues and provide technical guidance.
- Research, specify, develop, and maintain small product customizations and associated updates.
- Define and document solution requirements and customizations based on customer needs.
- Support implementation of small and medium-sized customer projects and contribute to larger projects.
- Gather product feedback and maintain productive internal and external customer relationships.
- Provide training and ongoing customer support throughout the solution lifecycle.
Requirements
- Technical background, preferably in Computer Engineering or an IT field.
- Experience in technical software projects within an industrial environment.
- Knowledge of CAD/CAM systems and manufacturing workflows is advantageous.
- Knowledge of Lantek systems is desirable.
- Knowledge of sheet metal manufacturing processes is beneficial.
- Native English speaker; Spanish, German, French, or other languages are a plus.
- Good interpersonal skills, customer-oriented approach, and ability to understand customer expectations.
- Goal-oriented approach to project implementation and willingness to travel.
Categories
Solutions Engineering
About Lantek
Lantek builds CAD/CAM, MES, ERP, and analytics software for manufacturers that cut, punch, and process sheet metal, tubes, and beams. It sells enterprise software and implementation services to fabrication shops and OEMs, supporting laser, plasma, waterjet, oxy-fuel, and shear technologies. Founded in 1986 and headquartered in Miñano, Álava (Spain), Lantek is privately held and operates as part of TRUMPF.