3 days ago
Bengaluru, IndiaMid Level
Responsibilities
- Develop, configure, and customize the ServiceNow platform to meet business requirements.
- Collaborate with cross-functional teams to identify and prioritize requirements.
- Write maintainable code, conduct code reviews, and perform quality control checks.
- Debug and resolve technical problems.
- Produce and run test cases and support automated testing practices.
- Document code and application functionality.
- Design and build integration services using microservices patterns and event-driven architectures.
- Develop RESTful APIs and backend services.
- Support CI/CD pipeline implementation.
- Stay current with ServiceNow development trends and technologies.
- Identify, evaluate, and develop effective procedures and systems that meet business needs.
Requirements
- Experience with ServiceNow development and ServiceNow ITSM, CSM, or ITOM modules is desirable.
- Understanding of TMF Open APIs and system integration using SOAP and RESTful technologies.
- Experience with React, JavaScript, Node.js, and Python is desirable.
- Awareness of ServiceNow Integration Hub or other integration platforms.
- Understanding of monitoring tools, logging frameworks, or API gateways.
- Interest in automation, DevOps, and continuous improvement.
- Experience developing applications from scratch.
- Experience using Agile tools such as JIRA and Confluence.
- Ability to solve problems creatively, build contingency plans, and handle stressful situations professionally.
Tech Stack
Categories
About BT
BT Group builds and operates telecom networks and digital services for consumers, enterprises, and public‑sector clients, selling broadband, fixed-line voice, mobile (via EE), and managed network, cloud, and cyber security services. It is headquartered in London and listed on the London Stock Exchange, with American depositary shares on the NYSE. BT also owns Openreach, which manages the UK’s fibre and copper access network used by multiple retail providers.