2 months ago
Singapore, SingaporeEntry Level
Responsibilities
- Monitor Forge cloud applications for system health, connectivity, and service performance.
- Triage and analyze Forge-generated service cases and collaborate with Field Service Professionals to resolve issues.
- Investigate connectivity and performance issues, track them through resolution, and escalate when required.
- Use Forge data to identify energy or HVAC optimization opportunities and communicate actionable insights.
- Provide structured feedback to backend development teams and collaborate cross-functionally to improve service reliability.
- Maintain operational records and contribute to consistent service-level performance.
Requirements
- Diploma or bachelor’s degree in Electrical, Electronics, Instrumentation, Controls Engineering, or a related technical discipline.
- At least 3 years of software engineering experience focused on monitoring and troubleshooting cloud-based applications.
- Working knowledge of AWS, Microsoft Azure, or Google Cloud, including cloud-monitoring tools and practices.
- Experience collaborating with field service teams or comparable operational groups.
- Experience with logging, alerting, and incident-management systems.
- Experience with Building Management Systems and Heating, Ventilation and Air-Conditioning systems.
- Knowledge of cybersecurity best practices for cloud environments and the ability to identify energy waste or suboptimal HVAC operation are valued.
- Strong analytical, problem-solving, detail-orientation, independent-work, and distributed-team collaboration skills are valued.
About Honeywell
Honeywell is a public industrial technology company that sells aerospace systems, industrial automation, warehouse and building management technologies, and safety and security products to commercial, industrial, and government customers. Its portfolio spans avionics and propulsion, process controls and SCADA, warehouse automation, and IoT software such as Honeywell Forge. The company is headquartered in Charlotte, North Carolina and serves global markets across aviation, energy, logistics, and critical infrastructure.